Stop Eastpoint Recovery Group, Inc. Harassment

Debt collectors like Eastpoint Recovery Group, Inc. cannot harass you over a debt. You have rights under the law, and we will stop the harassment once and for all.

THE BEST PART IS…

If Eastpoint Recovery Group violated the law, you will get money damages and ERG will pay your attorneys’ fees and costs. You won’t owe us a dime for our services. Plus, some of our clients also receive debt relief and cleaned-up credit reports. You have nothing to lose! Call us today at 888-572-0176 for a free consultation. 

                                                 

Who is Eastpoint Recovery Group, Inc.?

Eastpoint Recovery Group is a debt collection agency based in Buffalo, New York. Founded in 2011, Eastpoint is not accredited with the Better Business Bureau and has received 16 complaints via the BBB in the past three years, 15 of which are for billing/collection problems. Based on 4 reviews on Google, Eastpoint Recovery Group received a 2-out-of-5 rating.Consumers allege harassing phone calls, unlawfully contacting debtors’ relatives, threatening to take actions that could not legally be taken or were not intended to be taken, and unlawfully posing as a law firm in attempts to collect debt.

Eastpoint Recovery Group’s Address, Phone Number, and Contact Information

Eastpoint Recovery Group is located at 26 Mississippi St., Suite 200, Buffalo, NY 14203. The main telephone number is 800-459-2417 and Eastpoint’s website is http://www.eastpointrecoverygroup.com/Home.html.

Phone Numbers Used by Eastpoint Recovery Group

Like many debt collection agencies, Eastpoint Recovery Group may use different phone numbers to contact debtors. Here are some phone numbers Eastpoint Recovery Group may be calling you from:

Eastpoint Recovery Group, Inc. Lawsuits

If you want to know just how unhappy consumers are with Eastpoint Recovery Group, take a look at the number of lawsuits filed against the agency on the Public Access to Court Electronic Records (“PACER”). PACER is the U.S.’s federal docket which lists federal complaints filed against a wide range of companies. A search for Eastpoint Recovery Group will display over 30 lawsuits filed against the agency in 17 states, most of which involve violations of consumer rights and/or the Fair Debt Collection Practices Act (FDCPA).

Eastpoint Recovery Group, Inc. Complaints

The Fair Debt Collection Practices Act (FDCPA) is a federal law which applies to everyone in the United States. In other words, everyone is protected under the FDCPA, and this Act is a laundry list of what debt collectors can and cannot do while collecting a debt, as well as things they must do while collecting debt. If Eastpoint Recovery Group is harassing you over a debt, you have rights under the FDCPA.

The Telephone Consumer Protection Act (TCPA) protects you from robocalls, which are those annoying, automated, recorded calls that computers make all day long. You can tell it’s a robocall because either no one responds on the other end of the line, or there is a delay when you pick up the phone before a live person responds. You can receive $500 per call if Eastpoint Recovery Group violates the TCPA. Have you received a message from this agency that sounds pre-recorded or cut-off at the beginning or end? These are tell-tale signs that the message is pre-recorded, and if you have these messages on your cell phone, you may have a TCPA case against the agency.

The Electronic Fund Transfer Act (EFTA) protects electronic payments that are deducted from bank accounts. If Eastpoint Recovery Group took unauthorized deductions from your bank account, you may have an EFTA claim against the agency. ERG, like most collection agencies, wants to set up recurring payments from consumers; imagine how much money it can earn if hundreds, even thousands, of consumers electronically pay them $50 - $100 or more per month. If you agreed to this type of reoccurring payment, the agency must follow certain steps to comply with the EFTA. Did Eastpoint Recovery Group continue to take electronic payments after you told them to stop? Did they take more money from your checking account than you agreed to?  If so, we can discuss your rights and potential case under the EFTA.

The Fair Credit Reporting Act (FCRA) works to ensure that no information reported to your credit report is false. In essence, it gives you the right to dispute those inaccuracies that you find on your credit report. We’ve handled many cases in which a debt collection agency reported debt on a consumer’s credit report to obtain leverage over the consumer. If Eastpoint Recovery Group is on your credit report, they may tell you that they’ll remove the debt from your credit report if you pay it; this is commonly known as “pay for delete.” If the original creditor is on your report rather than the debt collector, and you pay off the debt, both entities should accurately report this on your credit report.

Several states also have laws to provide its citizens an additional layer of protection. For example, if you live in California, Florida, Michigan, Montana, North Carolina, Pennsylvania, Texas, or Wisconsin, you may be able to add a state-law claim to your federal law claim above.  North Carolina, for example, has one of the most consumer-friendly statutes in the country: if you live in NC and are harassed over a debt, you may receive $500 - $4,000 in damages per violation. We work with a local counsel in NC and our NC clients have received some great results in debt collection harassment cases. If you live in North Carolina and are being harassed by a debt collector, you have leverage to obtain a great settlement.

How do we Use the Law to Help You?

We will use state and federal laws to immediately stop Eastpoint Recovery Group’s debt collection. We will send a cease-and-desist letter to stop the harassment today, and if ERG violates the FDCPA, EFTA, FCRA, or any state law, you may be entitled to money damages. For example, under the FDCPA, you may receive up to $1,000 in damages plus actual damages. The FDCPA also has a fee-shift provision, which means the debt collector will pay your attorneys’ fees and costs. If you have a TCPA case against the agency, we will handle it based on a contingency fee and you won’t pay us a dime unless you win.

THAT’S NOT ALL…

We have helped hundreds of consumers stop phone calls from Eastpoint Recovery Group and we know how to stop the harassment and get you money damages. Once again: you will not pay us a dime for our services. We will help you based on a fee-shift provision and/or contingency fee, and the debt collector will pay your attorneys’ fees and costs.

What if Eastpoint Recovery Group, Inc. is on my Credit Report?

Based on our experience, some debt collectors may credit-report, which means one may mark your credit report with the debt they are trying to collect. In addition to or instead of the debt collector, the original creditor may also be on your credit report in a separate entry, and it’s important to properly identify these entities because you will want both to update your credit report if or when you pay off the debt.

THE GOOD NEWS IS…

If Eastpoint Recovery Group is on your credit report, we can help you dispute it. Mistakes on your credit report can be very costly: along with causing you to pay higher interest rates, you may be denied credit, insurance, a rental home, a loan, or even a job because of these mistakes. Some mistakes may include someone else’s information on your credit report, inaccurate public records, stale collection accounts, or even being a victim of identity theft. If you have a mistake on your credit report, there is a process to dispute it, and my office will help you obtain your credit report and dispute any inaccurate information.

REMEMBER…

If a credit reporting agency violates its obligations under the Fair Credit Reporting Act (FCRA), you may be entitled to statutory damages up to $1,000, and the credit reporting agency will be required to fix the error. The FCRA also has a fee-shift provision, which means the credit reporting agency will pay your attorneys’ fees and costs. You won’t owe us a dime for our services. We have helped hundreds of consumers fix inaccurate information on their credit reports, and we’re ready to help you, too.

Complaints against Eastpoint Recovery Group, Inc.

If you’re on this page, chances are you are just like the hundreds of consumers out there being harassed by Eastpoint Recovery Group. Here are some of the BBB reviews and complaints against Eastpoint Recovery Group:

  1. “Eastpoint is harassing me and threatening to put liens on my house, etc. But they are also finding the names and phone numbers of family members and contacting them as well! This has nothing to do with outside family members. They should NOT be contacting family members that have no association with my account and discussing personal information! I have contacted an attorney!”
  2. “This employee Ray was very threatening to me and said that he was part of the legal department for this business and asked me to borrow the amount I owe from someone or ask someone to get a credit card and I make monthly payments to them to pay my cc debt. He said if I didn’t do it then they would be forced to file an action lawsuit against me and could take any assets I had. They continuously call me daily. This man was unprofessional. He did leave me a threatening voice mail about lawsuits. From my research they have nothing to do with any type of law firm or have a legality department.”
  3. “First, they did call us and when they first started talking with us they told us that they were a law firm, (and that was a False Truth), and then they told us that there is a lawsuit (and that is another False Truth) and telling me how much money they will get from me and that is another False Truth, also I will be filing a Complaint with the American Bar Association because they misrepresented themselves telling me that they are attorneys and they are not. Also, do research, this company has many complaints against them, they are deceptive, sneaky, and very underhanded and very rude and mean and nasty and they have anger issues if you do not agree with them on anything that they tell you. Just a VERY SCARY AND DANGEROUS COMPANY.”

Cases We’ve Handled against Eastpoint Recovery Group, Inc.

I THINK YOU’LL AGREE WITH ME WHEN I SAY…

Threats and harassment from collection agencies can be pretty intimidating. However, we can stop the harassment and get you money damages under the law, and the collection agency will pay your attorneys’ fees and costs. Here are two cases we’ve handled against Eastpoint Recovery Group:

  1. Michael v. Eastpoint Recovery Group, Inc. – In September 2017, Michael of Somerset County, Pennsylvania, pursued a claim against Eastpoint Recovery Group for violations of the Fair Debt Collection Practices Act (FDCPA). Complaints centered on ERG unlawfully contacting the plaintiff’s relatives and disclosing confidential information to said relatives in attempts to collect debt. The case was resolved in October 2017 and Michael was happy with the outcome.
  2. Ken v. Eastpoint Recovery Group, Inc. – In June 2017, Ken of Los Angeles County, California, pursued a claim against Eastpoint Recovery Group for violations of the Fair Debt Collection Practices Act (FDCPA). Complaints included ERG’s failure to identify itself as debt collector when contacting the plaintiff and ongoing failure to comply with statutory regulations of the FDCPA. The case was resolved in July 2017, ERG stopped harassing Ken, and Ken was happy with the results we got for him.
  3. Monica A. v. Eastpoint Recovery Group, Inc. – In April 2017, Monica of Washoe County, Nevada, pursued a claim against Eastpoint Recovery Group for violations of the Fair Debt Collection Practices Act (FDCPA). Complaints included engaging in “harassing, oppressive, and abusive” conduct when attempting to collect debt, repeated harassing phone calls, unlawfully contacting the plaintiff’s current and former employers to “embarrass and coerce” the plaintiff, falsely representing the legal status of a debt, and threatening to take action that could not legally be taken or was not intended to be taken. The case was resolved the same month in April 2017 and Monica was thrilled with our fast services.

What Our Clients Say about Us

Agruss Law Firm has over 900 outstanding client reviews through Yotpo, an A+ BBB rating, and over 125 five-star reviews on Google. Here’s what some of our clients have to say about us:

“Michael Agruss handled two settlements for me with great results and he handled them quickly. He also settled my sister’s case quickly and now her debt is clear. I highly recommend Michael.”

“Agruss Law Firm was very helpful, they helped me solved my case regarding the unwanted calls. I would highly recommend them. Thank you very much Mike Agruss!”

“Agruss Law Firm was very helpful to me and my veteran father! We were harassed daily and even called names for a loan that was worthless! Agruss stepped in and not only did they stop harassing, they stopped calling all together!! Even settled it so I was paid back for the problems they caused!”

Can Eastpoint Recovery Group, Inc. Sue Me?

Although anyone can sue anyone for any reason, we have not seen Eastpoint Recovery Group sue consumers, and it’s likely that the agency does not sue because they don’t always own the debt they are attempting to collect, and would also need to hire a lawyer, or use in-house counsel, to file a lawsuit. It’s also likely that the agency collects debt throughout the country, and it would be quite difficult to have lawyers, or a law firm, licensed in every state. However, there are collection agencies that do sue consumers; for example, Midland Credit Management is one of the largest junk-debt buyers, and it also collects and sues on debt. Still, it is less likely for a debt collector to sue you than for an original creditor to hire a lawyer or collection firm to sue you. If Eastpoint Recovery Group has threatened to sue you, contact Agruss Law Firm, LLC as soon as possible.

Can Eastpoint Recovery Group, Inc. Garnish my Wages?

No, unless they have a judgment. If Eastpoint Recovery Group has not sued you, then the agency cannot get a judgment. Barring limited situations (usually involving debts owed to the government for student loans, taxes, etc.), a company must have a judgment in order to garnish someone’s wages. In short, we have not seen this agency file a lawsuit against a consumer, so the agency cannot garnish your wages, minus the exceptions listed above. If Eastpoint Recovery Group has threatened to garnish your wages, contact our office right away.

Eastpoint Recovery Group, Inc. Settlement

If you want to settle a debt with Eastpoint Recovery Group, ask yourself these questions first:

  1. Do I really owe this debt?
  2. Is this debt within the statute of limitations?
  3. Is this debt on my credit report?
  4. If I pay this debt, will Eastpoint Recovery Group remove it from my credit report?
  5. If I pay this debt, will the original creditor remove it from my credit report?
  6. If I pay this debt, will I receive confirmation in writing from Eastpoint Recovery Group for the payment and settlement terms?

These are not the only things to consider when dealing with debt collectors. We are here to help you answer the questions above, and much more. Whether it’s harassment, settlement, pay-for-delete, or any other legal issue with Eastpoint Recovery Group, we at Agruss Law Firm are here to help you.

Share your Complaints against Eastpoint Recovery Group, Inc. Below

We encourage you to post your complaints about Eastpoint Recovery Group. Sharing your complaints against this agency can help other consumers understand what to do when this company starts calling. Sharing your experience may help someone else!

HERE’S THE DEAL!

If you are being harassed by Eastpoint Recovery Group over a debt, you may be entitled to money damages – up to $1,000 for harassment, and $500 - $1,500 for illegal robocalls. Under state and federal laws, we will help you based on a fee-shift provision and/or contingency fee, which means the debt-collector pays your attorneys’ fees and costs. You won’t owe us a dime for our services. We have settled thousands of debt collection harassment cases, and we’re prepared to help you, too. Contact Agruss Law Firm at 888-572-0176 to stop the harassment once and for all.

See all of the phone numbers that Eastpoint Recovery Group may be calling from.

How It Works


You have rights

Robo-callers and debt collectors may be violating the law


We stop the calls

We make sure this number never harasses you again


You get money

Up to $1,000 for harassment, and $500-$1,500 for illegal robocalls


You don't pay a dime

The other side pays our fees and costs.

We serve our customers nationwide

Hear from our clients

We are listening.

Submitted Complaints

This company left a long message about a claim filed with me as a party named. 17164232777 Depositing new message Hi good afternoon this message is intended for Michelle. Michelle this is Travis calling with the East Point Group in regards to a claim filed here in our office naming yourself in the matter when working(?) here we did send out documentation verifying to an address but not only detail the nature of this claim but also advise you you only had up until Friday July 5 to respond Wednesday July 10 and I still have not heard from you I give me the impression you're just not in receipt of that correspondence at this point. So with that in mind I'll put a temporary hold on the claim before advising my client of any further action and give you the next few days to get back to me. My direct line is 716-423-2777. You can reference claim number returning the call. Thanks and have a good day. Bye..

Michael Agruss Headshot

Hi Michelle, it sounds like a confusing situation. Luckily, we have resolved many cases against this company and we can resolve yours too. Please give us a call so I can get more information from you and we can help you with your case with them. Thanks, Mike.

I been having some issue with EASTPOINT RECOVERY GROUP, INC. They call my family saying they will take legal action against me. Told me if I dont pay today they will sue me . Told me that they sue us for fraud because I use the card in 90 day and will sue all the Authorize user and call them ring leader. Continue to threating me about lawsuit keep calling my family saying the police have no interested in my case. Could you guys help me?!

Michael Agruss Headshot

Hi Burk, they should not be threatening you. That violates the Fair Debt Collection Practices Act. Give us a call so we can get a better idea of your situation and help you as needed. Please let me know if you have any questions. Thanks, Mike.

Eastpoint Recovery Group is trying to collect a debt in the amount of 5,629.47. They have contacted my brother looking for me which I don't like. It's none of his business and he doesn't need to be bothered!

Michael Agruss Headshot

Hi Frankie, you're right. They should not be calling your brother, as that violates the Fair Debt Collection Practices Act. Give us a call and we can help you after we get more details. Please let me know if you have any questions. Thanks, Mike.

Chris Hughes from East point Recovery Group has been calling & leaving messages threatening me over a debt I owe on a credit card ! When he didn't get me he called my husband at work! My husband isn't even on the account! He said they're getting ready to sue me unless I pay debt in full by tomorrow! Please advise me Thank You

Michael Agruss Headshot

Hi Francine, this definitely sounds like harassment to me. Eastpoint Recovery Group is violating the Fair Debt Collection Practices Act by threatening you with legal action and calling your husband at work. You can be compensated for these violations and we can end the harassment. Please give us a call if you have any questions. Thanks, Mike.

I just paid an outstanding debt to the Eastpoint Recovery Group and was concerned if that company was a legitimate debt collection agency and if the firm had any knowledge of them. Please call back on this prior to Monday if possible, as the caller had made the payment yesterday.

Michael Agruss Headshot

Hi Ian. They are a legitimate debt collection agency, however, they have engaged in some harassing practices in the past. Have you gotten any written notice of a debt from Eastpoint in the past? Please let me know if you would like to speak on the phone to give more detail on your situation. Thanks, Mike.

Is eastpoint affiliated with new era asset management in anyway. Maybe by a guy named Tim Hutchings!

Michael Agruss Headshot

Hi James. Is Era Asset Management trying to collect a debt on you? What is the connection between the two companies regarding? Please let me know if you have any questions. Thanks, Mike.

I was paying One Main Finaual. Now it says Eastpointrecover I need to know how much money they are taking out of my account I had a loan at one main Finaual. I got behind on the loan when I was working. I am now on SS and can't afford to pay 108.00 a month. I didn't know how to get a hold of them!

Michael Agruss Headshot

Hi Connie. Did the debt get transferred to Eastpoint? And are they harassing you over it now? Please give us a call so we can better understand your situation. Thanks, Mike.

I found your site on Google about harassment from Eastpoint Recovery Group. A woman from there has been calling my mom wanting to know how to find me and my husband. I am planning to call her back but I looked up the company and the things I'm reading are scaring me. Is this for real? I'm already concerned about being scammed by that company. Is this a real law office? I owe the money and that's fine, but I haven't received any collection letters or anything. No one has called. Then all of sudden this woman is calling my mom. I was planning to offer a payment plan but it sounds like that company won't do that and I don't have all that money!

Michael Agruss Headshot

Hi Jessica. I understand it can be worrying to deal with an agency that has some negative information online. They should have been sending you information about your debt in writing. Also, it violates the Fair Debt Collection Practices Act to contact third parties, such as your mother, about your debt. Give us a call so that we can speak about your situation and tell you how we can help. Thanks, Mike.

Regarding east point recovery group. Well at this point they have only contacted friends and no family members never contacted me in writing however did leave a long message yesterday on phone. Never provided initial communication regardging alleged debt I plan on calling in a few minutes to find out what tey want. I can gather additional details and provide them to you. I am certain they will continue to break the various laws that apply!

Michael Agruss Headshot

Eastpoint should not be contacting friends, who are considered third parties according to the Fair Debt Collection Practices Act, about a debt that belongs to you. They should also be communicating a debt collection to you in writing. You can be compensated for such a violation. Please let me know if you have any questions. Thanks, Mike.

I have received a called from a credit collector and returned the call. I do owe a debit however I am not positive of the amount. This gentleman stated that I needed to pay a certain amount by Monday or they would take me to court. I notified them that I was not working and would make payments when employed again. He stated they will not accept payments. Is there any legal rights I have to get them to show proof of the amount and work with me on a payment plan? My issue is that I can not afford a lawyer. Would this call be of charge!

Michael Agruss Headshot

Eastpoint should not be threatening you with legal action. But, I would like to learn more about your experience with them to see how we can help you. Please give us a call if you have any questions. Thanks, Mike.

Need help with something concern ing east point

Michael Agruss Headshot

Hi Michael. We assist people with consumer debts by protecting them against harassment and helping them get compensated. If Eastpoint is harassing you over in the process of trying to collect a debt from you, give us a call so we can help. Thanks, Mike.

At about 12pm pacific time on May 21, 2015 I recieved a phone call from 716-362-2357. I wasnt able to answer right away because I was at work. The number called me again exactly 1 min later. I called the number back and a gentlemen answered requesting to speak to my husband, though he used his full name. I explained that he wasnt available but that I could take a message. He then asked my named clarifying that I was the wife. He then explained to me that my husband owed a debt that was never paid in full, was then sent to a collection agency and then sent to them. He explained that if we didnt pay the money in full by the end of this may that we would be sued and be responsible for court costs and lawyer fees which would come to more than the original bill. I explained that i would love to pay them and asked if they took payments. He explained that they dont and that it would have to be the full amount or the courts would then be needed. I told him that I needed t o discuss this with my husband and see what can be done. He gave me his name and his number. He then called back an hour and a half later asking if i had reached a conclusion. I explained that i had not and we agreed that i would call tomorrow morning. I then realized that the man never stated to me while speaking, who he was representing though i found it in a voicemail he had sent. He works for Eastpoint recovery group. This is also the first initial contact made by anyone affiliated with this particular agency.

Michael Agruss Headshot

Hi Jackie, this sounds like harassment to me. The Fair Debt Collection Practices Act forbids debt collectors like Eastpoint from making empty threats and speaking to third parties (such as yourself in reference to your husband's debt). They should also be stating their company in any communication. Please give us a call so we can speak to you about how we can help. Thanks, Mike.

Good evening, I am concerned as I have received several calls from the Eastpont Recovery group. Most of these calls were sent to my voicemail as I wanted to confirm said debt prior to discussing however I've noticed that in many of their messages they alluded that legal action would follow, suggestions of a judgment being filed against me and a multitude of calls threatening legal action. If the debt is legitimate, it would be paid however I found their tactics questionable and searched online, leading me to you. Your legal guidance in this matter would be greatly appreciated, thank you.

Michael Agruss Headshot

Hi Lashanda, I would be concerned as well. Easpoint definitely should not be threatening you. Does this debt belong to you? And do you know what it is for? I would like to get more information from you on their calls and this alleged debt so I can see how we can help. Please give me a call if you have any questions. Thanks, Mike.

I receive phone calls several times a day from these people, how do I get them to stop?

Michael Agruss Headshot

Hi Brenda, you should tell them to stop calling the next time that they contact you. If they continue to call after that, give us a call and we can help end this harassment. They would be violating the Fair Debt Collection Practices Act if they continue to call. Please let me know if you have any questions. Thanks, Mike.