Stop Chase Debt Harassment

Creditors like Chase Bank cannot harass you over a debt. You have rights under the law, and we will stop the harassment once and for all.


If Chase Bank violated the law, you may be entitled to money damages and Chase Bank will pay our fees and costs. You won’t owe us a dime for our services. Plus, some of our clients also receive debt relief and cleaned-up credit reports. You have nothing to lose! Call us today at 888-572-0176 for a free consultation.

Who is Chase Bank?

Chase Bank is a national bank and the front for JPMorgan Chase & Co., which conducts business as “Chase Bank.” Chase Bank is based in New York City and JPMorgan Chase is one of the nation’s “Big Four” banks alongside Bank of America, Citigroup, and Wells Fargo.Founded in 2000, Chase Bank now operates in 100+ countries. JPMorgan Chase is the U.S.’s largest bank and sixth-largest in the world by total assets; however, it is not accredited with the Better Business Bureau and has received an “F” rating along with over 2,200 BBB complaints in the past three years, most of which are for product/service problems (1,500+) and billing/collection problems (600+).JPMorgan Chase also has a well-documented criminal history; two of their recent scandals are as follows. According to the BBB: “On May 20, 2015, JPMorgan Chase & Co., along with four other major banks, agreed to plead guilty to felony charges of conspiring to manipulate the price of U.S. dollars and euros exchanged in the foreign currency exchange (FX) spot market.” This resulted in criminal fines exceeding $2.5 billion. Just two months later, in July 2015, the bank was targeted by the Consumer Financial Protection Bureau (CFPB) and 47 Attorneys general for illegally “robo-signing” court documents and selling “zombie debts” (credit card debts which were not legally collectible due to discharge, settlement, expired time-limit, or other errors or inaccuracies) to third-party debt collectors, resulting in $136 million in penalties to benefit the states and the CFPB and $50 million in consumer refunds.

Chase Bank’s Address, Phone Number, and Contact Information

Chase Bank (JPMorgan Chase) is located at 270 Park Avenue, New York, NY 10017-2014. Chase Bank’s customer service number is 800-935-9935 and the main website is

Phone Numbers Used by Chase Bank

Chase Bank likely uses hundreds of different phone numbers to call consumers. Here are some phone numbers Chase Bank may be calling you from:

Chase Bank Lawsuits

If you want to know just how unhappy consumers are with Chase Bank, take a look at the number of complaints consumers have made online. Nowadays, most original creditors, credit card companies, etc. have arbitration clauses, which means that if you have a complaint against that company, you must file your claim in arbitration. Arbitration limits discovery, is not public, has a limited appellate process, and, most importantly, is funded primarily by the banks and big businesses. While it can be difficult to get a fair chance in arbitration, the good news is we have filed hundreds of credit harassment cases in arbitration, and we know how to aggressively fight these cases against the big banks and businesses even when arbitration is necessary.

Chase Bank Complaints

The Telephone Consumer Protection Act (TCPA) protects you from robocalls, which are those annoying, automated, recorded calls that computers make all day long. You can tell it’s a robocall because either no one responds on the other end of the line, or there is a delay when you pick up the phone before a live person responds. You can receive $500 per call if Chase Bank violates the TCPA. Have you received a message from this agency that sounds pre-recorded or cut-off at the beginning or end? These are tell-tale signs that the message is pre-recorded, and if you have these messages on your cell phone, you may have a TCPA case against the agency.

The Electronic Fund Transfer Act (EFTA) protects electronic payments that are deducted from bank accounts. If Chase Bank took unauthorized deductions from your bank account, you may have an EFTA claim against the agency. Chase Bank, like most collection agencies, wants to set up recurring payments from consumers; imagine how much money it can earn if hundreds, even thousands, of consumers electronically pay them $50 - $100 or more per month. If you agreed to this type of reoccurring payment, the agency must follow certain steps to comply with the EFTA. Did Chase Bank continue to take electronic payments after you told them to stop? Did they take more money from your checking account than you agreed to?  If so, we can discuss your rights and potential case under the EFTA.

The Fair Credit Reporting Act (FCRA) works to ensure that no information reported to your credit report is false. In essence, it gives you the right to dispute those inaccuracies that you find on your credit report. We’ve handled many cases in which a debt collection agency reported debt on a consumer’s credit report to obtain leverage over the consumer. If Chase Bank is on your credit report, they may tell you that they’ll remove the debt from your credit report if you pay it; this is commonly known as “pay for delete.” If the original creditor is on your report rather than the debt collector, and you pay off the debt, both entities should accurately report this on your credit report.

Several states also have laws to provide its citizens an additional layer of protection. For example, if you live in California, Florida, Michigan, Montana, North Carolina, Pennsylvania, Texas, or Wisconsin, you may be able to add a state-law claim to your federal law claim above.  North Carolina, for example, has one of the most consumer-friendly statutes in the country: if you live in NC and are harassed over a debt, you may receive $500 - $4,000 in damages per violation. We work with a local counsel in NC and our NC clients have received some great results in debt collection harassment cases. If you live in North Carolina and are being harassed by a debt collector, you have leverage to obtain a great settlement.

How can we Use the Law to Help You?

We will use state and federal laws to immediately stop Chase Bank’s debt collection. We will send a cease-and-desist letter to stop the harassment today, and if Chase Bank violates the FDCPA, EFTA, FCRA, or any state law, you may be entitled to money damages. For example, under the FDCPA, you may receive up to $1,000 in damages plus actual damages. The FDCPA also has a fee-shift provision, which means the debt collector will pay your attorneys’ fees and costs. If you have a TCPA case against the agency, we will handle it based on a contingency fee and you won’t pay us a dime unless you win.


We have helped hundreds of consumers stop phone calls from Chase Bank and we know how to stop the harassment and get you money damages. Once again: you will not pay us a dime for our services. We will help you based on a fee-shift provision and/or contingency fee, and the debt collector will pay your attorneys’ fees and costs.

What if Chase Bank is on My Credit Report?

Based on our experience, some debt collectors may credit-report, which means one may mark your credit report with the debt they are trying to collect. In addition to or instead of the debt collector, the original creditor may also be on your credit report in a separate entry, and it’s important to properly identify these entities because you will want both to update your credit report if or when you pay off the debt.


If Chase Bank is on your credit report, we can help you dispute it. Mistakes on your credit report can be very costly: along with causing you to pay higher interest rates, you may be denied credit, insurance, a rental home, a loan, or even a job because of these mistakes. Some mistakes may include someone else’s information on your credit report, inaccurate public records, stale collection accounts, or even being a victim of identity theft. If you have a mistake on your credit report, there is a process to dispute it, and my office will help you obtain your credit report and dispute any inaccurate information.


If a credit reporting agency violates its obligations under the Fair Credit Reporting Act (FCRA), you may be entitled to statutory damages up to $1,000, and the credit reporting agency will be required to fix the error. The FCRA also has a fee-shift provision, which means the credit reporting agency will pay your attorneys’ fees and costs. You won’t owe us a dime for our services. We have helped hundreds of consumers fix inaccurate information on their credit reports, and we’re ready to help you, too.

Complaints against Chase Bank

If you’re on this page, chances are you are just like the hundreds of consumers out there being harassed by Chase Bank. Here are some of the BBB reviews and complaints against Chase Bank:

  1. “This company is awful! They will continue to accept transactions after your account is overdrawn just so they can charge you more fees! Then they return the transaction! DO NOT do business with CHASE!”
  2. “PLEASE SHARE: Chase Bank steals from their own customers. For example, a check deposited on 9/30, clearing 10/2 has a 12 day hold on it. Why? In the 80s a 5 day hold was common but now 12 days is happening? What are you doing with MY money? Why don't you possess enough honor to reverse the unjustified OD fees your business has caused? I sent a pic of the screenshot from the other bank account proving to them that the check cashed on 10/2. No acknowledgement of that pic. So shocked and sick at Chase as I have been with them approximately 10 years. They are not what they proclaim to be anymore. So sad.”
  3. “Chase bank has continuously charged both our business and personal accounts ridiculous fees, their representatives have given us contradicting information and yet they still stand by their policies which change depending on the person we speak to. The amount of money they have charged us in fees is flat out robbery. We are happily taking our banking accounts to their competitors.”

Based on 6 reviews on Yelp, Chase Bank receives a 1.5-out-of-5 rating. Here are two of the reviews on Yelp:

  1. “WARNING TO ANYONE WHO HAS A CHASE VISA CARD - PLEASE PLEASE PLEASE  - Read the fine print on your next statement.  If you miss paying your bill in full - by even $0.01 - you will be assessed a finance charge based upon the HIGHEST average daily balance on your account. This is bad news for anyone who uses their credit card for travel, for major purchases, or high ticket items. Instead of appreciating the card holder who uses the card frequently, this detail from the small print is a TRULY EGREGIOUS slap in the face, not to mention written in obscure language and hard to understand until you call the ersatz customer service line…SWITCH IF YOU CAN - MASTERCARD IS GETTING MY BUSINESS ONCE I PAY MY FINAL STATEMENT.”
  2. “It has taken weeks, WEEKS for [Chase Bank] to fix a mistake THEY made! And it's still NOT fixed. I wrote a check for $400 and they posted it at $4.00! I called SO many times before some telephone tough guy said "I'll take care of it.” I had 2 CHASE cards, both of which are now cut up into little pieces.  DO NOT use this bank or its credit services!!!!!!!!!!”

Cases We’ve Handled Against Chase Bank


Threats and harassment from collection agencies can be pretty intimidating. However, we can stop the harassment and get you money damages under the law, and the collection agency will pay your attorneys’ fees and costs. Here are some cases we’ve handled against Chase Bank:

  1. Marissa L. v. JPMorgan Chase Bank – In July 2017, Marissa L. of Chicago pursued a claim against JPMorgan Chase Bank for violations of the Telephone Consumer Protection Act (TCPA). Among the numerous allegations were harassing phone calls and robocalls from several numbers, including to the plaintiff’s cell phone and after the plaintiff requested that the calls stop. The case was settled in October 2017 and Marissa was happy with the outcome.
  2. Gaylene P. v. Chase Bank – In October 2014, Gaylene of Pasco County, Florida, pursued a claim against Chase Bank for violations of the Florida Consumer Collection Practices Act (FCCPA). Complaints included harassing phone calls, up to three to four times per day, and unlawfully attempting to collect an illegitimate/uncollectible debt. The case was settled in November 2014 and Gaylene was pleased with the results.
  3. Christen G. v. JPMorgan Chase Bank – In March 2014, Christen of Ohio pursued a claim against JPMorgan Chase Bank for violations of the Telephone Consumer Protection Act (TCPA). Complaints included incessant harassing phone calls, including robocalls and calls at all hours of the day and night; in addition, the plaintiff had never been a Chase Bank customer before the harassment began. The case was settled in September 2014 and Christen was happy with the results.

What Our Clients Say About Us

Agruss Law Firm, LLC, has over 900 outstanding client reviews through Yotpo, an A+ BBB rating, and over 125 five-star reviews on Google. Here’s what some of our clients have to say about us:

“Michael Agruss handled two settlements for me with great results and he handled them quickly. He also settled my sister’s case quickly and now her debt is clear. I highly recommend Michael.”

“Agruss Law Firm was very helpful, they helped me solved my case regarding the unwanted calls. I would highly recommend them. Thank you very much Mike Agruss!”

“Agruss Law Firm was very helpful to me and my veteran father! We were harassed daily and even called names for a loan that was worthless! Agruss stepped in and not only did they stop harassing, they stopped calling all together!! He even settled it so I was paid back for the problems they caused!”

Can Chase Bank Sue Me?

Yes, Chase Bank can sue you. Chase Bank can hire a lawyer to file a breach of contract lawsuit against you for the underlying debt, fees, and costs. If you’ve been sued by Chase Bank, do not ignore the lawsuit; you may have defenses. If you ignore the lawsuit, default will be entered and Chase Bank may seek to garnish your wages. If you receive notice of a lawsuit, contact an experienced attorney as soon as possible, even if you intend to represent yourself pro se. If Chase Bank has threatened to sue you, contact Agruss Law Firm as soon as possible; we’re here to help.

Can Chase Bank Garnish My Wages?

Yes, if Chase Bank has a judgment entered against you. If Chase Bank is currently garnishing your wages or threatening to do so, contact our office as soon as possible.

Chase Bank Settlement

If you want to settle a debt with Chase Bank, ask yourself these questions first:

  1. Do I really owe this debt?
  2. Is this debt within the statute of limitations?
  3. Is this debt on my credit report?
  4. If I pay this debt, will Chase Bank remove it from my credit report?
  5. If I pay this debt, will the third-party debt collector remove it from my credit report?
  6. If I pay this debt, will I receive written confirmation from Chase Bank confirming the payment and settlement terms?

These are not the only things to consider when dealing with debt collectors. We are here to help you answer the questions above, and much more. Whether it’s harassment, settlement, pay-for-delete, or any other legal issue with Chase Bank, we at Agruss Law Firm are here to help you.

Share Your Complaints Against Chase Bank Below

We encourage you to post your complaints about Chase Bank. Sharing your complaints against this agency can help other consumers understand what to do when this company starts calling. Sharing your experience may help someone else!


If you are being harassed by Chase Bank over a debt, you may be entitled to money damages – up to $1,000 for harassment, and $500 - $1,500 for illegal robocalls. Under state and federal laws, we will help you based on a fee-shift provision and/or contingency fee, which means the debt-collector pays your attorneys’ fees and costs. You won’t owe us a dime for our services. We have settled thousands of debt collection harassment cases, and we’re prepared to help you, too. Contact Agruss Law Firm at 888--572-0176 to stop the harassment once and for all.

See all of the phone numbers that Chase may be calling from.

How It Works

You have rights

Robo-callers and debt collectors may be violating the law

We stop the calls

We make sure this number never harasses you again

You get money

Up to $1,000 for harassment, and $500-$1,500 for illegal robocalls

You don't pay a dime

The other side pays our fees and costs.

We serve our customers nationwide

Hear from our clients

We are listening.

Submitted Complaints

my mother has requested a release of funds from a foreclosure that is over 4 years old, and we are waiting for the funds to pay off some debts, but the calls are getting out of hand. we have some payday loans and a couple of doctor bills that we are pushing off paying until the settlement comes thru. The response time for anyone wanting claims on the funds was 3/14 and I am not sure how long it will take for the judge to make a final decision, and NO ONE will answer that for me. It is a substancial amount, over $15,000. I do have chase harassing me with a payment they made in error for a pay day loan, and they say I owe them funds to, but it was their mistake!

We are getting a multitude of phone calls from Chase regarding our mortgage. When we refinanced, They promised our payment due date could be on the 15th (?). We asked this because of the date his SS comes in. But when the refi was completed, our payments were due on the 1st instead. So now they call us a lot for payment, because we pay it around the 20th. They called 6 times last week. And occasionally, they call 2-3 times a day sometimes. Your website says this: If Chase has done anyone of the following, contact Agruss Law Firm, LLC, for a free case evaluation. Called you after you told them to stop calling you!

Chase bank is calling my mother.s house phone and my cell phone multiple times per day. I would like it to stop and be reimbursed for the abuse. Is this possible? I opened a checking account with them and authorized a monthly check withdrawl of $30,00 for ny son;s dental insurance. A check bounced and they put it through again (the same check). Each time it was submitted, they charged the account $35.00. I deposited $100 to cover it and left $50.00 in the savings account. I told them tokeep it and close the account. They wanted more money to close it so I walked out. My mother is 95 years old and has had a massive stroke. I have asked them to stop calling but they persist. They have had more than enough compensation for this check. They are taking advantage of the situation!

I have sent Chase several letters disputing the debt. They continue to call me without verifying the debt.

I received a strange call from Chase online banking confirming my attempt to start a online banking account, along with a 8 digit access code and this phone # 866-355-3744. The phone number appears on your list as debt agency for J P Morgan Chase. I made the mistake of calling this number and speaking to three different persons and confirming sensitive identity questions with them, and in the end I asked them if they knew whose number this was. They said it is not a Chase number and that I should get a new credit card.