Debt collectors like AscensionPoint Recovery Services, LLC cannot harass you over a debt. You have rights under the law, and we will stop the harassment once and for all.THE BEST PART IS…If AscensionPoint Recovery Services, LLC violated the law, you will get money damages and AscensionPoint will pay your attorneys’ fees and costs. You won’t owe us a dime for our services. Plus, some of our clients also receive debt relief and cleaned-up credit reports. You have nothing to lose! Call us today at 888-572-0176 for a free consultation.
Who is AscensionPoint Recovery Services, LLC?
AscensionPoint Recovery Services, LLC is a debt collection agency based in Coon Rapids, Minnesota. AscensionPoint has been accredited with the Better Business Bureau since 2008 and has received 37 complaints via the BBB in the past three years, primarily for advertising/sales problems and billing/collection problems.Consumers allege harassing phone calls, wrongfully contacting debtors’ relatives, threatening to take legal actions that could not be taken or were not intended to be taken, and even falsely claiming a debtor to be dead to attempt to collect debts from her estate.
AscensionPoint Recovery Services, LLC’s Address, Phone Number, and Contact Information
AscensionPoint Recovery Services, LLC is located at 200 Coon Rapids Boulevard, Suite 200, Coon Rapids, MN 55433. The main telephone number is 763-235-4050 and AscensionPoint’s website is www.ascensionpoint.com/.
Phone Numbers Used by AscensionPoint Recovery Services, LLC
Like many debt collection agencies, AscensionPoint Recovery Services, LLC may use many different phone numbers to contact debtors. For an advanced search, visit www.agrussconsumerlaw.com/ and click “Number Search” in the “Lookup” dropdown menu. Here are some phone numbers AscensionPoint may be calling you from:
If you want to know just how unhappy consumers are with AscensionPoint Recovery Services, take a look at the number of lawsuits filed against the agency on the Public Access to Court Electronic Records (“PACER”). PACER is the U.S.’s federal docket which lists federal complaints filed against a wide range of companies. A search for AscensionPoint Recovery will display 5 lawsuits filed against the agency in 4 states for violations of consumer rights and/or the Fair Debt Collection Practices Act (FDCPA).
AscensionPoint Recovery Services, LLC Complaints
The Fair Debt Collection Practices Act (FDCPA) is a federal law which applies to everyone in the United States. In other words, everyone is protected under the FDCPA, and this Act is a laundry list of what debt collectors can and cannot do while collecting a debt, as well as things they must do while collecting debt. If AscensionPoint Recovery Services, LLC is harassing you over a debt, you have rights under the FDCPA.The Telephone Consumer Protection Act (TCPA) protects you from robocalls, which are those annoying, automated, recorded calls that computers make all day long. You can tell it’s a robocall because either no one responds on the other end of the line, or there is a delay when you pick up the phone before a live person responds. You can receive $500 per call if AscensionPoint Recovery Services, LLC violates the TCPA. Have you received a message from this agency that sounds pre-recorded or cut-off at the beginning or end? These are tell-tale signs that the message is pre-recorded, and if you have these messages on your cell phone, you may have a TCPA case against the agency.The Electronic Fund Transfer Act (EFTA) protects electronic payments that are deducted from bank accounts. If AscensionPoint Recovery Services, LLC took unauthorized deductions from your bank account, you may have an EFTA claim against the agency. AscensionPoint, like most collection agencies, wants to set up recurring payments from consumers; imagine how much money it can earn if hundreds, even thousands, of consumers electronically pay them $50 - $100 or more per month. If you agreed to this type of reoccurring payment, the agency must follow certain steps to comply with the EFTA. Did AscensionPoint Recovery Services, LLC continue to take electronic payments after you told them to stop? Did they take more money from your checking account than you agreed to? If so, we can discuss your rights and potential case under the EFTA.The Fair Credit Reporting Act (FCRA) works to ensure that no information reported to your credit report is false. In essence, it gives you the right to dispute those inaccuracies that you find on your credit report. We’ve handled many cases in which a debt collection agency reported debt on a consumer’s credit report to obtain leverage over the consumer. If AscensionPoint Recovery Services, LLC is on your credit report, they may tell you that they’ll remove the debt from your credit report if you pay it; this is commonly known as “pay for delete.” If the original creditor is on your report rather than the debt collector, and you pay off the debt, both entities should accurately report this on your credit report.Several states also have laws to provide its citizens an additional layer of protection. For example, if you live in California, Florida, Michigan, Montana, North Carolina, Pennsylvania, Texas, or Wisconsin, you may be able to add a state-law claim to your federal law claim above. North Carolina, for example, has one of the most consumer-friendly statutes in the country: if you live in NC and are harassed over a debt, you may receive $500 - $4,000 in damages per violation. We work with a local counsel in NC and our NC clients have received some great results in debt collection harassment cases. If you live in North Carolina and are being harassed by a debt collector, you have leverage to obtain a great settlement.
How do we Use the Law to Help You?
We will use state and federal laws to immediately stop AscensionPoint Recovery Services, LLC’s debt collection. We will send a cease-and-desist letter to stop the harassment today, and if AscensionPoint violates the FDCPA, EFTA, FCRA, or any state law, you may be entitled to money damages. For example, under the FDCPA, you may receive up to $1,000 in damages plus actual damages. The FDCPA also has a fee-shift provision, which means the debt collector will pay your attorneys’ fees and costs. If you have a TCPA case against the agency, we will handle it based on a contingency fee and you won’t pay us a dime unless you win.THAT’S NOT ALL…We have helped hundreds of consumers stop phone calls from AscensionPoint Recovery Services, LLC and we know how to stop the harassment and get you money damages. Once again: you will not pay us a dime for our services. We will help you based on a fee-shift provision and/or contingency fee, and the debt collector will pay your attorneys’ fees and costs.
What if AscensionPoint Recovery Services, LLC is on my Credit Report?
Based on our experience, some debt collectors may credit-report, which means one may mark your credit report with the debt they are trying to collect. In addition to or instead of the debt collector, the original creditor may also be on your credit report in a separate entry, and it’s important to properly identify these entities because you will want both to update your credit report if or when you pay off the debt.THE GOOD NEWS IS…The good news is that if AscensionPoint Recovery Services, LLC is on your credit report, we can help you dispute it. Mistakes on your credit report can be very costly: along with causing you to pay higher interest rates, you may be denied credit, insurance, a rental home, a loan, or even a job because of these mistakes. Some mistakes may include someone else’s information on your credit report, inaccurate public records, stale collection accounts, or even being a victim of identity theft. If you have a mistake on your credit report, there is a process to dispute it, and my office will help you obtain your credit report and dispute any inaccurate information.REMEMBER…Remember: if a credit reporting agency violates its obligations under the Fair Credit Reporting Act (FCRA), you may be entitled to statutory damages up to $1,000, and the credit reporting agency will be required to fix the error. The FCRA also has a fee-shift provision, which means the credit reporting agency will pay your attorneys’ fees and costs. You won’t owe us a dime for our services. We have helped hundreds of consumers fix inaccurate information on their credit reports, and we’re ready to help you, too.
Complaints against AscensionPoint Recovery Services, LLC
If you’re on this page, chances are you are just like the hundreds of consumers out there being harassed by AscensionPoint Recovery Services, LLC. Here are some of the BBB reviews and complaints against AscensionPoint:
“This company has called my grandmother several times per day in an alleged attempt to collect a debt attached to the estate of my deceased grandfather. They have also sent a letter. I attempted to contact the company and when the phone was picked up, the person on the other line refused to speak and hung up when I stated the reason for my call. My grandmother and I have both requested that they stop calling. They have also reached out to family members with the same request.”
“My mother passed away last month. She had minimal credit card debt and those debtors have been notified of her passing and the pending estate case that will handle those debts. This company contacted my ex mother in law and demanded payment for a debt, but would not specify the creditor's name. They threatened her with criminal and civil actions. I returned their call and they did the same to me. Her debtors are aware of her passing and both deny reporting this debt to this collection agency. There is no valid debt for them to collect.”
“Annoying phone calls and letters requesting information about deceased husband's estate and outstanding bills owed. There are no outstanding bills on the estate thus I believe this is phishing or a harassment to collect private financial information.”
Based on 4 reviews on Google AscensionPoint received a 1-out-of-5 rating. Here are some of the reviews on Google:
“Shady as all get out! My sister passed away and we did everything correct. Call where she owed money, got the address as to where to send the death certificate and so on. A few weeks later I get a call saying they are trying to collect her debt. It was a month to the day that she passed. Not like people who lose a family member have enough to deal with and then have some shady company trying to prey on people who do not know any better. Disgusting!!!!”
“Shame on this company. They called less than a month after my mother passed away without any debt demanding I pay them for an unnamed creditor.”
“Such a scam! If you are receiving calls from this agency, HANG UP! They call constantly, and are very UNTRUE in their claims! Do not pay them a penny. They also try to trick you into calling them back. Such bad business! Shame on them.”
What Our Clients Say about Us
Agruss Law Firm has over 690 outstanding client reviews through Yotpo, an A+ BBB rating, and over 100 five-star reviews on Google. Here’s what some of our clients have to say about us:“Michael Agruss handled two settlements for me with great results and he handled them quickly. He also settled my sister’s case quickly and now her debt is clear. I highly recommend Michael.”“Agruss Law Firm was very helpful, they helped me solved my case regarding the unwanted calls. I would highly recommend them. Thank you very much Mike Agruss!”“Agruss Law Firm was very helpful to me and my veteran father! We were harassed daily and even called names for a loan that was worthless! Agruss stepped in and not only did they stop harassing, they stopped calling all together!! Even settled it so I was paid back for the problems they caused!”
Can AscensionPoint Recovery Services, LLC Sue Me?
Although anyone can sue anyone for any reason, we have not seen AscensionPoint Recovery Services, LLC sue consumers, and it’s likely that the agency does not sue because they don’t always own the debt they are attempting to collect, and would also need to hire a lawyer, or use in-house counsel, to file a lawsuit. It’s also likely that the agency collects debt throughout the country, and it would be quite difficult to have lawyers, or a law firm, licensed in every state. However, there are collection agencies that do sue consumers; for example, Midland Credit Management is one of the largest junk-debt buyers, and it also collects and sues on debt. Still, it is less likely for a debt collector to sue you than for an original creditor to hire a lawyer or collection firm to sue you. If AscensionPoint Recovery Services, LLC has threatened to sue you, contact Agruss Law Firm, LLC as soon as possible.
Can AscensionPoint Recovery Services, LLC Garnish my Wages?
No, unless they have a judgment. If AscensionPoint Recovery Services, LLC has not sued you, then the agency cannot get a judgment. Barring limited situations (usually involving debts owed to the government for student loans, taxes, etc.), a company must have a judgment in order to garnish someone’s wages. In short, we have not seen this agency file a lawsuit against a consumer, so the agency cannot garnish your wages, minus the exceptions listed above. If AscensionPoint Recovery Services, LLC has threatened to garnish your wages, contact our office right away.
AscensionPoint Recovery Services, LLC Settlement
If you want to settle a debt with AscensionPoint Recovery Services, LLC, ask yourself these questions first:
Do I really owe this debt?
Is this debt within the statute of limitations?
Is this debt on my credit report?
If I pay this debt, will AscensionPoint Recovery Services, LLC remove it from my credit report?
If I pay this debt, will the original creditor remove it from my credit report?
If I pay this debt, will I receive confirmation in writing from AscensionPoint Recovery Services, LLC for the payment and settlement terms?
These are not the only things to consider when dealing with debt collectors. We are here to help you answer the questions above, and much more. Whether it’s harassment, settlement, pay-for-delete, or any other legal issue with AscensionPoint Recovery Services, LLC, we at Agruss Law Firm are here to help you.
Share your Complaints against AscensionPoint Recovery Services, LLC Below
We encourage you to post your complaints about AscensionPoint Recovery Services, LLC. Sharing your complaints against this agency can help other consumers understand what to do when this company starts calling. Sharing your experience may help someone else!HERE’S THE DEAL!If you are being harassed by AscensionPoint Recovery Services, LLC over a debt, you may be entitled to money damages – up to $1,000 for harassment, and $500 - $1,500 for illegal robocalls. Under state and federal laws, we will help you based on a fee-shift provision and/or contingency fee, which means the debt-collector pays your attorneys’ fees and costs. You won’t owe us a dime for our services. We have settled thousands of debt collection harassment cases, and we’re prepared to help you, too. Contact Agruss Law Firm at 888-572-0176 to stop the harassment once and for all.
They have been calling me night and day wanting to know about the estate of Joseph A. Fanale. I have told my uncle who is the personal administrator of his estate and that has been it. They continue to call me and I never answer the phone nor do I call them back. I am sick and tired of them calling me. I want it stopped. Can you help me with this!
Complaint filed by: Sharla
9 months ago
If my Mom's Probate is completed and AscensionPoint didn't file a claim during the allowed time frame do we have to pay the debt as beneficiaries of the estate? We are about to sell my Mom's house and the attorney that handled the Probate is ALSO the owner of the Title Company doing the Title Policy and he's stating that because the Title Company has knowledge of an outstanding debt, we have to pay this before he will issue the Title Policy. Isn't that at the minimum a breach to Attorney Client Privilege?!
Complaint filed by: Jo-Ellen
10 months ago
Would like to chat with someone Jackie called yesterday!
Complaint filed by: Jo-Ellen
10 months ago
My name is Jo-Ellen. This Ascension Point has called me several times regarding my deceased husband. It hurts my soul & heart. They sound like a scam, I hang up. He died. A few years ago. I have active Crohn's Disease (and other poor health difficulties). I do not need harassing calls!
Complaint filed by: Carol
10 months ago
MY BROTHER-IN LAW PASSED AWAY IN SEPT. 2017. THE COMPANY HAS CALLED ME ABOUT HIS DEBTS!
Complaint filed by: Karen Deal
12 months ago
My husband passed away June 27,2018. On November 15,2018, I received a voice message on my home phone from Acesion point regarding my husband's debt. I called back and spoke to a man who would not identify what debt. I told him my husband had no will or estate and no probate had been done to establish an executor. I also told them I didn't know who they were and send something in writing. I received a letter addressed to The Estate of David Gwin about a week later from them requesting an authorized person of the Estate of David Gwin call them. I have not responded back as of yet. Regards, Karen Deal
Complaint filed by: Lori
12 months ago
Mother.died.called me a bout.her debt?
Complaint filed by: john
about 1 year ago
They called me several times about a "late Ruth Mckay" her grandson Derek lived in the apt. in front of me and he was a scammer too. This company used the number 888-806-1074 and before that it was a robo call.
Complaint filed by: Kristin
over 1 year ago
We have received TWO phone calls from Assention Point. I actually called there and spoke with HEDI HALVERSON. They are on a Fishing Expedition for my husbands late uncles estate. Through the Public Records they cannot locate who is Executor to try and collect money from our late uncle. WE are not responsible for his bills.
Get these people to leave us alone.....
P.S Our relative has been dead almost 10 months.....AND now they want to harass us.....
Complaint filed by: Kathleen
over 1 year ago
I received a call from Ascension Point to collect a debt I do not owe. I paid this bill in full on Feb. 6th. They now want me to send proof that I paid it. I had already sent proof to the bank that owns the account. I have all the receipts. This is the 2nd collection agency the bank is using as the first collection agency investigated & sent all the paperwork back to the bank. This is getting really frustrating. My husband passed away Feb. 17th. They say I'm not responsible for the bill as they have the account in his name. Should I send proof of payment to them? I feel like my head is spinning in all directions. Thank you
Complaint filed by: Ginny Olson
almost 2 years ago
I got a call yesterday from Assension Point about my "late" father's debt. My father is alive and well. This call came to me at work, was very upsetting, and uncalled for. My father needs to pay his own bills, and leave his estranged kids out of his mess.
Complaint filed by: Nicole
about 2 years ago
I have tried settling 2 claims with them for accounts against my mother's estate. They tell me they will call me back and instead send ANOTHER letter to my attorney causing more charges from the attorney!
Complaint filed by: Brenda
about 2 years ago
I got a very upsetting call from ascension point Said it was a debt my late father owed I knew it wasn't true,what gives this company the right to call me and upset me Got my name online I call bullshit my dad died a very sudden death and now they bring back all the pain I!
Complaint filed by: Delia Hernandez
about 2 years ago
I paid a debt my deceased father owed in Jan. 2017. It is now Aug 2017 & ARS has still not filed a release at our courthouse. This is the only item holding up the closure of my dads succession. They have told me numerous times they have mailed it. Courthouse has never received it. They were suppose to over night it 5 days ago. Still nothing.
What can I do now. Who do I report them too?
Complaint filed by: kimberly krulack
over 2 years ago
First my brother received a call about my mothers estate owing money for something . Then I received the letter saying she has an outstanding account. I am not sending any money to these people.
Complaint filed by: John
over 2 years ago
I've had about 5 calls from ARA the first call a man called my wife stupid and ignorant. it upset her very bad. I have the name of the man that called her that. they keep calling me and hanging up. i'm starting to get tired of the threats, and harassment. what can I do. the debt in question is a credit card debt from 1996 that my wife had.
Complaint filed by: virginia alberino
over 3 years ago
You are making a nuiance of yourself. I WAS TOLD I AM NOT RESPONSIBLE FOR MY DESEASED HUSBANDS BILLS AND I WANT YOU TO STOP CALLING ME AND SENDIMG ME LETTERS.
Complaint filed by: Tracey
over 3 years ago
Ascension Point contacted a neighbor by text message about my deceased father's estate (there is no estate, it was all joint property with my mother.) Is that legal?
Complaint filed by: Micah Asohan
about 4 years ago
Ive been paying on a student loan from citibank with Ascension Point for about a year now and I don't remember it being that high in total amount even with interests. Can you help look into it?
Complaint filed by: Marc Bush
over 4 years ago
i received a call from Ascension Point Recovery Service this past Friday and a letter Sat. I have yet to respond to them. What is my next step?