Other Blog Posts in harassment page category

Navient sent me a letter

"Navient sent me a letter that stated they would garnish my paycheck if I didn’t contact them regarding my student loan payments. I called their office and I spoke with a male agent. We agreed on a payment scheme that would allow me to pay over the phone every month. He said they would send me a coupon book for the remainder of my payments. The followin......

I received a call from Navient

I received a call from Navient a few months ago. The person identified himself as a federal employee and claimed that the government would come after me if I didn’t cooperate with him. He told me I had defaulted on my student loans and there were some options that would help me clear up this problem. I asked him about these options and he asked for some......

taken a loan from Sallie Mae

"I had originally taken a loan from Sallie Mae in 2012 to pursue a further education. The loan was a big amount because the training was not cheap. Because my loan does not fall under “education”, it was considered a private unsecured loan. I knew I would have to give them big monthly payments but I figured I can manage and my salary would cover my payments....

I requested for a forbearance from Sallie Mae

My original loan amounted to $11,000, plus a monthly accrued interest. I requested for a forbearance from Sallie Mae but they denied me saying that my co-signer was in bad financial situation. They harassed me and my co-signer when one of my payments was one day late. I obtained a student loan just to pay my balance in full. I called them recently to pa......

Sallie Mae is the worst company ever

Sallie Mae is the worst company ever. They promised they will consolidate my student loans but they didn’t do that. Instead, they made two different loans so they could make more money on interest. I warn everyone not to ever use the services of Sallie Mae....

contact information for Sallie Mae

It is so difficult to find any contact information for Sallie Mae. I just learned that they changed their name. While I was still in school, they reported that I was 90 days late on my credit for four times. Once I was able to contact them, I told them that I can’t pay their required minimum fee but I can pay them with a lesser amount. They refused. The......

utilize the services of Sallie Mae

I was so ecstatic when I got accepted at a school in Everest that I really didn’t pay much attention to what I just signed for. Unfortunately, I had to leave state because my husband has physically violated me. When I came back to Tampa, I just found out that Sallie Mae has taken all of my money from my tax claims without my permission. Thanks to them, me and my t......

notice from Navient

"I received letters from Sallie Mae informing me of their plans to branch out into two separate companies. According to the letters, I will not have to do anything since I am on automatic payment. So imagine my surprise when I received a late payment notice from Navient. I called them immediately and the person I spoke with has no idea to what was going on with my......

Sallie Mae is the worst company I have ever encountered

Sallie Mae is the worst company I have ever encountered. I have a private smart option loan so it means I can’t ever change my payment scheme under any circumstance. I am having a hard time fixing my finances at the moment and my only option was to default on my loans for three months. Because of Sallie Mae’s negligence, I have lost the 2% discount on o......

payments on a loan to Navient

"So you want to pay the principal payments on a loan to Navient. Here’s what can happen. If you try to send a principal only payment, you will have to pay the interest on the loan first before any principal is paid. Never talk to an agent, always ask for a manager. Based on my experience, I got inaccurate information from several different agents. When ......

call Navient to try to pay them

"My father’s Parent Plus Loans were handed over to Navient by the U.S. Department of Education. I figured that would not be problem as long as I am paying. My father and I has never missed a loan payment. I will share here an annoying experience which I encounter every month when I try to pay Navient. Every month, I would call Navient to try to pay them......

Sallie Mae called him asking some personal information

My neighbor talked to me this morning. He said Sallie Mae called him asking some personal information about me. I was so embarrassed. I can’t understand why Sallie Mae have to call my neighbor and share some of my personal information to him. This is harassment. This is illegal. What should I do to teach this company a lesson?...

Sallie Mae called me

I owed $352 for a student loan. Sallie Mae called me and they told me that I can settle it for only $180 with them. I told them that I don’t have that much until next pay check. The agent then told me that I should pay it by the end of the month or there’s no deal. I beg them to give me few more days because I’m getting paid on the 5th. They ......

paying my loan with Sallie Mae

I never thought getting a student loan was the worst decision I ever made. It’s been almost two years that I’ve been paying my loan with Sallie Mae. Yet, I am still half way to my original debt. It’s as if they’re making changes to my account without my knowledge and consent. The customer service is atrocious and they couldn’t even speak straight Englis......

two loans from Sallie Mae

I have applied for two loans from Sallie Mae with different numbers and different rates for each. I am now in the process of getting a mortgage for my first home. My mortgage has been approved and I only need to pay one of my student loans. I called Sallie Mae on how to proceed with my payments and they informed me that I need to pay the loan with the higher inter......

receiving persistent calls from Sallie Mae

I have been receiving persistent calls from Sallie Mae saying that my account with them is past due. I have informed them several times in the past that they have an erroneous graduation date listed. I have spoken with several agents but they say a lot of different excuses. I am completely fed up with their negligence. I terribly hate this company and I......

persistent calls from Sallie Mae

Our problem started when my son tried to work out his student loans with Sallie Mae. He told them he could not pay them $600 a month on what he makes. After several months of missed payments, Sallie Mae came to me and my wife. They settled an agreement with us that we will be required to help paying our son’s loans. We set up an automatic withdrawal fro......

new company called Navient

"For the last six months, I have been faithful with my monthly payments to Sallie Mae online. I just noticed that I would always find difficulty in logging in and I would always have to reset my password. Everytime I make my payment, they would give a confirmation number.I called Sallie Mae last week to make my monthly......

changeover from Sallie Mae to Navient

I have been unable to log in to my account since last August 2014 due to the changeover from Sallie Mae to Navient. I have emailed them but I got no reply. I have unable to pay my loans as a result. The Navient website is not working. I tried calling them but there’s only a recording. I could not get a live person to talk to. I live abroad and I have be......

Navient has been calling me everyday

I am a co-signor to my daughter’s student loan. Navient has been calling me everyday regarding my daughter’s loan. She now lives abroad and it is to my understanding that Navient does not accept payments from international banks. I informed them about this but they don’t take note of what I said to them. I no longer answer their calls. Sallie has not be......

I find Sallie Mae’s business practices appalling

I have been paying only the “top end” of my student load at the moment. It has been described it to me as the interest of my debt and so my original loan amount was never reduced. Now that the law has allowed me to restructure my debt, the government sold it as a private loan. I feel completely screwed. I am a single mother of two small children and I w......

Sallie Mae has been giving me problems

Sallie Mae has been giving me problems for the longest time. I have been paying a student loan amounting to $28,000.00 for almost 20 years and have repaid all the money that I borrowed. They informed me that I still owe them $32,000.00. I have spent so many hours talking to them and sending them letters and nothing has been done on my case. I received s......

phone calls from Sallie Mae

I started getting phone calls from Sallie Mae about 15 days ago. They bombarded me with calls at least 3 times a day. When I finally answered their calls, I requested them to stop calling me and take me off their list. I also told them that their calls were unsolicited. Then they started asking me if I was Merly. I told them I'm not the person they're l......

I was offered by an agent of Sallie Mae

I was offered by an agent of Sallie Mae a $65 off the first purchase of a Mastercard. So, I bought one but was only promised to send the receipt within 2-3 days. Three days later, my purchase was still pending and no check was issued. It took me over 60 days and a bunch of follow-up calls to supervisors and managers to get a refund. It’s my worst experi......

I received a call from Sallie Mae

I received a call from Sallie Mae one night. It’s the first time I’ve ever heard of this company. I was doing the dishes and had to stop to take the call. I asked them what the call was about and they asked for my address. I didn’t give them any information. Even though I am disabled and has a chronic illness, I know for a fact that it’s dangerous to gi......

Sallie Mae has refused to work with me

Sallie Mae has refused to work with me on my student loans. I am having financial difficulties at the moment. Instead of giving me an option, they have continued to harass me. I keep receiving calls from them at work. Everytime they call, I am always left in tears. I have asked them to stop calling me but they have not listened to any of my requests....

was prevented by Navient

I tried to make a payment online to this company but my account was prevented by Navient from doing so. I contacted Navient to fix this but the agent just kept asking for my bank account information. I refused to do so because I don’t feel secured giving my info out by phone. After a few days, a guy from Navient called up to have my bank account informa......

I hate Navient

I hate Navient. I'm currently a grad student but one of my loans from some years ago came due and wasn't eligible for in school deferment. So I started paying all I could $200 a month about a year ago. Every month haven't missed one. I've told them repeatedly this is all I can pay. They call me about 10-15 times a day leaving robomessages on my voicemail from a number that I can't even call bac......

I had a question regarding a call with Navient

I had a question regarding a call with Navient yesterday. My wife spoke with someone last month because she just started a new job with less pay. They put her loans on forbearance until October. We received an email yesterday saying an automatic debit was coming out this week. She called yesterday and was told basically "we can't stop the payment once it starts" even though the......

and was advised by Sallie Mae

I called several times during the month of July and was advised by Sallie Mae that as long as my payment was in by July 31st it would not be reported late to the credit bureaus. The representative actually told me she put a note in the system that stated payment would be made on 8/1/12 and I was advised nothing would be reported negative to the credit burea......

Navient, wants me to paid above my income

How does this work, Navient, wants me to paid above my income like 700 a month. I grad from college May 2014, some how my bill is 5,000 behind, now they want me to paid 700 a month, the call my co-signer all the time, harassing them with garnishments from their checks and foreclose. Raleigh,nc....

I paid my student loan off

I paid my student loan off on Oct 5 2012 with the 4 day pay off amount. There is now a credit on the account that Sallie Mae will not refund because "it is too small of an amount". I also requested my account closed because the student loan has been more than paid in full. The representative said it will take at least 30 days from time of payment which is e......

email Sallie May explaining my situation

Since my husband retired from the Marine Corps a year ago, in Oct 2011, he has been unable to find work. I began working as a sub for our local schools in Feb 2012. In June 2012, I became unemployed as well as my husband. Beginning in June '12, I began to email Sallie May, explaining my situation and asking for a hardship deferment. I always got an automate......

harassment from the SallieMae student loans organization

I am writing to BBB because of harassment from the SallieMae student loans organization. This is about a student loan I originally had through Citibank. Citibank is charging me for two loans. I sent Citibank a check to pay off my loan (canceled check copy available). Citibank then sold or transferred both loans to SallieMae without showing I had, in fact, paid off ...

sent four letters to Sallie Mae

On 7/6/12 I received a call from the state of Indiana regarding a student loan. Returning it on 7/9/12, I have spoken to someone who identified herself only as Brandy(refused last name), the account manager, regarding the student loan that has been discharged by way of bankruptcy chapter 7 filing dated 5/25/12. As per her request, I sent the first letter, along with proof of eligibil......

Sallie Mae is holding me accountable

Sallie Mae is holding me accountable for loans that I did not request or fill out a request for a loan via paper or online. This is major impact to my employment and these types of debts I could easily lose my job for over extending my finances and excessive debt. These are not my account and I never requested or authorized these student loans. Sallie Mae d......

I called Sallie mae

9 Months ago I finished my Masters Degree in Counseling and had to take out private loans to do so. When my loans came into repayment I needed to do a deferment which Sallie mae told me I had up to 24 months to defer at 3 months at a time for 150 dollars each 3 month period. It was my hope that within that 24 month time frame I would be able to secure a job as a couns......

Sallie Mae requires a 5 day notice to cancel

Sallie Mae requires a 5 day notice to cancel an auto debit payment where as otther loan handling companies require a 24 hour notice. When asked why their policy was different Sallie Mae was unable to explain and simply stated "It's our policy"....

Sallie Mae bought my student loans

Sallie Mae bought my student loans from Great Lakes. When they purchased my loan, they did not honor the repayment terms I had agreed upon with Great Lakes and extended my terms an additional 5 years. (Which would cause me to overpay 5 years worth of payments an interest). Instead of showing my account as a transferred account, they showed it as a consolidation which it wasn't. I wou......

I applied for a loan from Sallie Mae

I applied for a loan from Sallie Mae for school in 2008. The loan was in my name with my step father as a co-signer. In 2010 I had filed for bankruptcy and was told by Sallie Mae that I couldn't include the loan in the bankruptcy and transferred the loan to my stepfather's name. I ask Sallie Mae what I needed to do to get the loan back......

This company Navient has without my approval

This company Navient has without my approval gone into my bank account numerous times without any approval and taken money from the account. When I spoke with a supervisor they stated I could either go after it but it would take weeks or I can just go ahead and file fraud against them with my banking center. It is very unprofessional for a company to be as cocky as they are ......

I have student loans with Sallie Mae

I have student loans with Sallie Mae. At the beginning of the year I requested deferment and was granted deferment, with my new payments beginning May 2013. A few months later they sent me a bill. I contacted them as soon as I received the bill and asked why I was being billed before May 2013. I was informed the same day I was granted deferment...

getting in contact with Sallie Mae

This is still showing up on my credit report history, but it has been settled. I have tried getting in contact with Sallie Mae, but never could get in contact with anyone. When contacting them, I remain on hold for long periods of time, and then get disconnected. There wasn't really any good choices for the primary nature of the complaint...

my Sallie Mae/Navient account

Upon attempting to log into my Sallie Mae/Navient account to pay my monthly bill I received an error message informing me that my request to log in could not be processed online, and that I would need to contact customer service. After waiting on hold with customer service for over 20 minutes, and having the call disconnected twice for no apparent reason, I finally s......

dealing with Sallie Mae for far too long

I actually do not know where to start as I have been dealing with Sallie Mae/Navient for far too long and if you look at their Facebook page as well as other pages, you will see I am not alone in my complaints against this company. The main problem started when I joined a volunteer program and was looking to defer or forbear my private loans through their company bac......

a ONE time online payment to Sallie Mae

In July i decided to make a ONE time online payment to Sallie Mae via there webiste so that they would receive my Husbands student loan payment on time and to avoid a late charge on my account, i always pay my account on time in fact i have on record only one late payment in the last two years (since 2010). On the website it prompted if i wanted to go paperless and ge......

paid off my naviant account

I just paid off my naviant account this about 3 months who it used to be sali mae do I qualify for anything. Well I had a loan from them from 2006 I paid when I could but and it seemed like they would call me or my parents house on a constant basis also when I paid it off I was under rhe impression I paid all of it off but on my credit report is says settled f......

college student and I took out a loan with my grandfather as the co signer

I am a 22 year old college student and I took out a loan with my grandfather as the co signer. I went to Wright State University when I signed for the loan. I transferred to Sinclair College and I was contacted about my loan and I told them I was still in school. They asked me to get the school information to them so that my loan could be deferred. Now I atttend Hondros Nursing Schoo......

I have spoke with Sallie Mae

I have spoke with Sallie Mae and let them know that since my move to Hawaii was for work that I would pay my payments as soon as I could. I am 40 days past due and they continue to call me at 3am, even though I have told them that they have my new Hawaii address and they are calling me illegally at the wrong hours. The representative said that they didn't c......

I hate Navient!!

I hate Navient!! They are continually calling and harassing myself and now have gone so far as to reach out to my in-laws who have no association with the loan in any way shape or form. I got a bit behind on repaying my student loans and while I am making monthly payments I am delienquent. The loan is 15 years old and somehow they found my in-laws contact info......

if I have a case against Navient

I would like to know if I have a case against Navient. Yes Three years ago Nelnet forgave all my Student Loans under the Teach program. In January I started getting Bills from Navient for about 5 loans. Now understand I havenot heard from them in three years. I called Navient and they said that they had refused my application because it was undecipherable. I t......

getting calls from a Sallie Mae

Hi, just wondering what exactly you do. Just recently I have been getting calls from a Sallie Mae number 877-604-8834 . Ive had at least 20 calls all with the same recording. When I pick up, a recording says that I have some urgent documents I need to review regarding my Sallie Mae loan. I am all caught up on my payments and the......

charge off accounts from Sallie Mae

Hi! I have charge off accounts from Sallie Mae for private student loans and been contacted by a collection agency about the debt. I made arrangements over the phone to pay them $50 per month but I am afraid that by doing so I've restarted the statute of limitations and I made previous arrangements on 2 other accounts a few months ago and now my credit is b......

dealing with Navient several student loans

Hi Irene, I'm currently dealing with Navient as the holder of several student loans. They are a nightmare to deal with. Sure, the previous holder of one of my loans was Sallie Mae. I recently graduate from school and my loans were in deferment. Now this old loan holder was attempting to receive payments. I set up payments to debit fr......

Bad debt, Sallie Mae

It's a private student loan, Bad debt, Sallie Mae. I'm assuming it was forward to an attorney office...

How can I stop Navient from harassing me

How can I stop Navient from harassing me, my family, and even old employers. They left me a nasty message tonight saying that I have made no attempt to pay my loan so have til thursday to pay. My father has tried to make payment arrangements but they want to take it directly out of his checking account and he does not want to do that. what can I do? I had to get loans for college through sally ......

contacted by navinet

I just got an email from my supervisor saying she was contacted by navinet because they are trying to reach me. Is this legal, I know that the payment plan set up with sallie Mae expired and that I'm at fault for not calling to set up new plan. But to call directly my supervisor that I would think is not correct. I appreciate any advice....

This company (aka Navient) keeps calling me

This company (aka Navient) keeps calling me on my cell phone regarding a Student Loan. I do not have a Student Loan with them, or anyone. I have never applied for a Student Loan. I have called them 5 times to have my number removed from their system. This has been going on for at least 3 months. It could be much longer, I don't recall exa......

had my student loans transferred to Sallie Mae

I recently had my student loans transferred to Sallie Mae from AES Student Loan Services without my consent. While I had no billing issues with AES for the six years they had my loans, since my loans were transferred to Sallie Mae on 10.5.12, they have already made numerous billing errors which they refuse to correct despite my telephone calls to......

working with this company for over 10 years

I have been working with this company for over 10 years to repay my student loans. This company continually calls me after I have repeatedly sent the letters requesting an adjustment to my payment amount as well as requesting that they do not call and to conduct my personal business with them in writing only. This company has representatives that are rude and use threatening language......

I have had loans through SallieMae

I have had loans through SallieMae through out the years and they FREQUENTLY do not send a bill. I have called and complained several times through out the years because I am charged late fees even tho I never received the bill. They always claim that I am just purposely being delinquent but my payment record shows I make EVERY payment. ...

We have continuous calls from Navient

We have continuous calls from Navient , we are the parents of the student who has the loan, we are co-signers, we have told them what we could afford $100 a month to pay on loans and they keep telling us because we have $200-$300 left over a month we need to pay more. When we receive calls from them we can never talk to the ......

I had student loans with Navient

Refund for Over payment I had student loans with Navient. Loans were transferred to another company and payment was made to Sallie Mae in Full. Over payment was made in May 2012. I Spoke with company on several occasion to refund me the over payment or transfer it to the new c......

I have 2 student loan accounts with Navient

I have 2 student loan accounts with Navient. In February of 2010 I was contacted saying I still owed money on an account with them I thought was paid off. Once they clarified what the problem was I agreed to pay the remaining balance. Again, I thought I had paid the remaining balance because I never got another bill or statement saying otherwise. In December of 2010 ......

incorrect and to the benefit of Navient

I believe the allocation of payments and the way the payments are posted are incorrect and to the benefit of Navient. I have been paying this account for years w/o any dent in the principal amount. I am seeking an investigation in the way the payments are allocated. I believe i am owed a credit to my principle balance f......

contacted Navient

I had contacted Navient to try and adjust student loan payments because the amount of student loans is a large burden, I spoke with one of there reps on th week of nov 12th. We went through the steps to set up interest onlt payments for 24 months. I was informed that this will be for a period of 24 months. Their system even ......

income-based repayment through Navient Loans

I am eligible for income-based repayment through Navient Loans. I was approved to pay $16.56 per month for 12 months. This began on September 16. 2012. On November 2, 2012, I authorized AmeriCorps to pay the interest on my Sallie Mae loan, a benefit of being an AmeriCorps......

After several phone calls from Navient

I am the cosigner of student loans for my son Nicholas. He recently graduated in 12/2011. He started to work in 2012, but was unable to keep up payments. After several phone calls from Navient, Nick was able to work out a new adjusted payment plan, with lower interest, in which Sallie Mae automatically deducts each payment every month.......

Navient's website continues to provide inaccurate information

Navient's website continues to provide inaccurate information on payments due. For the second month in a row, I have called to voice my concerns that "a past due!" amount has shown up on my account when in fact their "past due!" amount reflects my current payment due and future payment due. Not wanting to be late on payments, I have overpaid on my account. It's very unconven......

in deferment with my student loan since

I am currently in deferment with my student loan since I am still in school. I am making payments to Navient to go against the interest. I have spoken with Navient 4 times on this subject. Sallie Mae still try to collect for the student loan even though I am in deferment st......

attempted to be approved for a Bar Study loan

I have attempted to be approved for a Bar Study loan, but have failed after several tries. I was told the first time I applied that I did not have strong enough credit to be approved for the loan by myself, so I should add a co-signer. I next tried with my wife. I was again rejected and told the reasoning was based on credit information from TransUnion. I received an automated letter......

I have had several complaints with Navient

In the past I have had several complaints with Navient. They have been double charging my bank account at least five or six times. An example is last month I paid them $100 on my $80 bill. They went ahead and took the $100 out of my account and an additional $163 without my permission. This has happened to me several times. ......

THIS IS MY SECOND TIME FILING THIS CASE

THIS IS MY SECOND TIME FILING THIS CASE, BECAUSE THE BBB SAID THAT THEY MAILED ME A CORRESPONDENCE ON OCTOBER 6, 2012, AND I STILL HAVE NOT RECEIVED ANYTHING!I got a loan to purchase a 2003 Dodge Neon back in 2005.My mother was my co-signer.We were making our payments and I still have the receipts until today.We were accused of being one month behind every time that we went into the ......

I am a co-signor on my daughter's college loans which are with Navient

I am a co-signor on my daughter's college loans which are with Navient. My daughter is married and has been making her payments. This past summer she closed out her checking account that she held in her maiden name and notified Salle Mae of the new checking account with her husband. It was confirmed that the change took effect. We......

I will submit a payment online

I will submit a payment online using their website and while the payment is pending they will continue to call me CONSTANTLY. At least 3-5 times in one day and even on Sundays. When I do answer the line it gets directed over to an agent who tells me to disregard the call because I have a payment pending. This is a HUGE hassle. My phone is ringing CONSTANTLY from Sallie Mae even after......

I have an outstanding balance

I have an outstanding balance with Sanford-Brown College in Vienna. Formerly known as Gibbs College when I attended. The $8,691.91 pertains to my tuition fees for leaving the school. I was put on probation after the first quarter of the new school year and then told to leave the school after a dispute pertaining to my grades in two classes in which I had good attendance and work ethic. ...

I spoke with a Navient representative

Last year I spoke with a Navient representative and told them I wanted to pay off my son's entire student loan. I received a quote of approximately $1500.00. The credit card payment was made over the phone with the representative. It's now 15 months later and we received a letter regarding the notice of a new policy. The letter also thank......

I called Navient

I applied several times for Teachers Loan forgiveness after I completed five years of teaching. The first time I applied they denied me because the application was dated June 21st instead of June 28th. I didn't find out it was denied till several months later when I had to call to ask what the status was. The representative then explained to me that I need to complete a new applicati......

contacting Navient

This account was put into deferment from June of 2011 until June of 2012. In July payments were supposed to restart but when contacting Navient in June, July, and August I was informed that they could not tell me what my payment would actually be. When I contacted Sallie Mae in June I requested they send me the standard payment books and ......

a loan through Navient

I got a loan through Navient to complete a dog training program that turned out to be not what they claimed and I dropped out of their program. Though I continued to pay Sallie Mae on the loan that at one time was around $2500, I lost work for a while and fell behind, but sinc......

the student loans I have with Navient

I followed the online instructions on how to submit a principle only payment for the student loans I have with Navient. I submitted a $50.00 check in the mail that clearly stated that this money was for principle only on the check. This payment was in addition to my required monthly payment. I checked my online account for p......

they were shut down for fraudulent loans

in 2003-2004 i went to a school called BCTI they were shut down for fraudulent loans in students names. that school was sued by the dept of education and by some ex students, i found out in 2010 that 4 loans were taken out in may name that i wasn't aware of nor did i validate or accept and the school was shut down before i graduated these loans are fraudulent. well ...

calling Navient to explain

I am unemployed and desperately seeking employment. I have three college degrees; an Associate's, Bachelor's and Master's. I have not been able to find a job in my field; education, and have been seeking work in just about any other field that I am qualified for. Unfortunately, I was never able to afford college tuition/expenses and therefore took out a significant amount of student loans; both......

a student loan provided by Sallie Mae

I have a student loan provided by Sallie Mae, they provide online bill pay. I paid on November 5, they provide that it takes time to get the money out of your account. I checked my account today and they have the money. My bank account is $69.12 less than what it was and it says Sallie Mae as the company I paid. The problem is, when I ......

took out a Student loan from Sallie Mae/Navient

I took out a Student loan from Sallie Mae/Navient in 2004. I never finished school and I never ever made one single payment. It has been over 7 years and the information regading my student loan should be off my credit report. I have disputed this with the Exquifax and Experian and both state that Navient is reporting ......

I recently called Navient

I recently called Navient to discuss lowering or delaying payments of my student loans. I was told by a representative that she couldn't help me and she would connect me to the collections department. Someone else answered, asked my name and the I was automatically sent to the beginning of the call again. When I got back to another representative, I was ......

pay off my student loans faster

I have been in touch since April of this year trying to correct a billing issue. I have repeatedly tried to increase my payments to try to pay off my student loans faster, and pay Navient less interest and they have made it exceedingly difficult by 1) not changing my payments to the desired amount 2) putting my payments on hold without contacting me 3)repeatedly chan......

was returned to Navient as the loan provider

I had a student loan which had just gotten out of default status and was returned to Navient as the loan provider. Three times, during the month of October, I had submitted payments totalling $944.88. Last week, I checked in to make another payment only to find the loans had been changed. Shortly after I received notice that my ...

repeat calls after non-suitable hours

I have gotten repeat calls after non-suitable hours. I have records of repeat calls from a robot anywhere from 10PM-11PM, and sometimes multiple times after 10PM. When I attempted to contact them about my account months before, I never got any contact....

Every month Navient tries to contact me

Every month Navient tries to contact me and my grandmother regarding my student loan payments. But here is the issue I pay them online every month and they continue to keep calling me. Then they call my grandmother and threaten to take away her home and everything she ownes because I am not current on my payments. But t......

Navient sue me for a loan they claim

Navient sue me for a loan they claim I took from this company. They took me to court in which the court passed the Judgement in my favor. I faxed ,email and did return receipt via USPS and they will not acknoldge my request to stop repot this loan to the 3 major credit baure. I spoke to supervisor,manages and the copera......

cosigned a private student loan

I cosigned a private student loan. The borrower defaulted, and I was held responsible. I settled my portion of the debt in 2007 for the amount of $2,000.00 and was told by Sallie Mae that I would receive no further calls. They continue to provide my information to third party collection agencies, who call me and request additional paym......

Excessive collection phone calls

Excessive collection phone calls. Invalid or irrelevant automates messages. Requests to call back to phone numbers that are disconnected and/or phone numbers that play a recording stating that their office is closed despite being during the business hours which are stated on said messages. Phone calls being made to phone numbers which I no longer have on file with ...

they correct my credit report

I receive government assistance and am now on social security disability, in which all information was provided and submitted. I also asked that they correct my credit report which as prevented me from getting proper housing due to the derragatory and inaccurate reports submitted by the loan comapny for my student loans for over a period of 6 months. In addition to I request over the phone a te......

formal complaint about my recent experience with SALLIE MAE

To Whom It May Concern: I would like to file a formal complaint about my recent experience with SALLIE MAE and what I believe is a dishonest business practice. On Wednesday, Dec 13, 2012 I received a confirmation email notifying my payment of $2,546.25 (sum of 3 payments of $1731.90 + 647.75 + $167.75) was posted to my SALLIE MAE account. My previous monthly payment was $290.60 (3 payments of $......

Citibank sold my loans to SALLIE MAE

In 1998, I started a relationship with Citibank student loans. I have multiple loans roughly about 6-8 individual loans, but I consolidated those loans into making 1 monthly payments addressing each individual loan. Throughout the course of 6 1/2 years I have NEVER defaulted on my loans, I have paid my loans on a monthly basis as I get paper statements from Citibank. As of today I continue to m......

Navient repeadedly calls

Navient repeatedly calls my place of business a personal cell phone when I have paid them a smaller amount that is due. One of their customer service associates lied to me and told me money would not come out of my account that did and when I called them back they advised they would pull the tape and look into it and I was never contacted again. This overdrafted me $......

I called Navient at the beginning

I am a grad student who takes four classes a year. During the summer, I received notice that my loans were deferred and the only payment I needed to make was the interest, if any. I called Navient at the beginning of the fall semester to ask if that was the only payment I had to make. The man said yes. I continued to pay $56.32 for Sep......

My Navient account was over charged

My Navient account was over charged in the amount of $497. As soon as I realized the error I immediately contacted Sallie Mae. They said I would be reimbursed within the week. One week later I still had not be refunded my money. I called again. After being transferred several times and hung up on once I was eventual......

file my complaint against Sallie Mae

I am writing in order to file my complaint against Sallie Mae on this 12th day of December 2012. I will attempt to describe my situation with this company to the best of my ability. About 6 years ago, I began attempting to attend college for Music Theory and Composition at the University of Akron. With this, I will admit, I took out too many loans in order to help with cost of ......

complaining about Navient

Hi, i'm writing this complaining about Navient AND THE WAY THEY PUT STUDENTS AND CO-SIGNORS IN DEFAULT. MY DAUGHTER TOOK OUT A LOAN WITH SALLIE MAE AND I HAD TO CO-SIGN, WHICH I DID WLLINGLY, she had low payments which was being took care of until she lost her job like millions of people, so i set up ......

applied to Navient and changed my payment plan

In September , I applied to Navient and changed my payment plan from 567 $ to 12 $ due to financial difficulties.. My new payment started October 1st and they took 12$ from my wells fargo account but November 1 st they took 567 $ from my account. There was no enough money and now I own 522 $ to my bank.. I called ...

I contacted customer service

I contacted customer service after my automatic debit did not go through and an attempt to pay through my bank account on their website was reversed. I discovered these issues by visiting the website after my monthly payment did not deduct from my bank account. No one contacted my or let me know that my payment was not processed. The e-mail I received stated that my payment had been ......

have been customer of Navient

I have been customer of Navient as far back as 2004, and have made best efforts to pay back a substanstial student loan (private loans - my federal loans are in forebearance and due to be repaid in Feb 2013). Recently, they have placed me in collections with a ruthless collection agency, National Enterprise System, or "NES"). Sallie has never sent me notice that I co......

college loan applications with Navient

A boy who attended my church 13 years ago- until his family moved away- put my name down on his college loan applications with Navient. For the past several years, they have been calling me- wanting payment on the loans. I have called numerous times to tell them I have not seen this boy since he was about 16 or 17 years old-......

problems with my service so far with Navient

Couple of different problems with my service so far with Navient and the service (or lack thereof) on my educational loan(s). My loans were transferred this year (around August) from American Education Services to SallieMae. My loan APR was 1.625% at AES. When transferred to SallieMae, they increased my interest rate to over 5%. It took o......

Representatives from Navient refused

I have been attempting to pay off part of my student in an amount over $50k. Representatives from Navient refused to provide me with a clear payoff amount that I can easily pay. Instead they refer me to the website which I used in order to make a "future pay[ment]" in the exact amount of the loan listed on the site as my total due. I entered this amount on 12/3/12 on the site a......

I included Navient loans in a consolidation

I included Navient loans in a consolidation with the federal government, and while processing, I received a call directly to my cell by a Sallie Mae representative. I was informed I should withdraw my loans from consolidation because they were eligible for a special incentive if I kept the loans with Sallie Mae. Namely, that every 12 on time paym......

no issue ceasing my payments with Salliemae

Each month I have $209.85 automatically withdrawn by my checking account. Depending on the day of the week, it is taken out on the 27th-29th. I called on Tuesday, November 27th to see when the auto-withdrawel would fall on because I wanted to move the date to Friday, November 30th so I would have the proper funds in the account (my check arrived late and by the time it would process/clear it wo......

had student loans with Navient for years

i have had student loans with Navient for years, i asked years ago to consolidate loans into lower interest rates, not all of them were consolidated, they sent letter three months ago saying i was over a hundred dollars overdue, now it has risen to hundreds of dollars overdue, yet they offer no payback program that allows me to pay for every day living expenses while paying ......

CONTINUOUSLY billed incorrectly from Navient

I am continuously, and I mean CONTINUOUSLY billed incorrectly from Navient. The keep billing me as if I am graduated from school, and I am not. My contract with Sallie Mae states that I have 6 months after graduation to begin making monthly payments, that include interest and principal. For now, while in school, I make monthly interest payments. EVERY semester I have......

dealing with idiots at Navient

I have been dealing with idiots at Navient since Oct when they first contacted me to renew my IBR Plan with them. I sent in all the information and since our income has changed I provide Alternative Documentation of monthly income. Than they contacted me at the end of Oct saying that it was not time to apply for IBR plan as I was ......

get hassled by Navient

I am currently enrolled in a University as a Grad student and continued to get hassled by Navient for payment of my student loans even though I have contacted them multiple times to let them know that I am enrolled and should be in deferment with my loans. They continue to send me a bill and report me to the credit b. wich is having a negative affect on my credit....

Navient attempted to cash the check

In anticipation of business travel, I prepaid all of my November 2012 bills with post-dated checks, including Navient . Unlike all of the other companies, Navient attempted to cash the check prior to the proper date, despite my inclusion of the November billing slip in addition to the check to make clear how payments should have been applied. As a result of Sallie Mae failing t......

Sallie Mae failed to pay me credit-card rewards

Sallie Mae failed to pay me credit-card rewards of $250 (Visa account ending in 9892). On October 3, 2012, I requested a $250 statement check, which was to accompany my October '12 credit-card statement. Nevertheless, Sallie Mae did not issue an October statement, so I did not get my $250 statement check. There was no October statement because Sallie Mae sol......

I am a co-signer on a loan for my daughter

I am a co-signer on a loan for my daughter. She had repeatedly faxed info requested by SallieMae to defer her loans since she was still in school and not working. She also has another loan with them in her name only. With faxed info applied, SallieMae only deferred HER loan and not the one I am a cosigner on. I received a letter dated ......

I am a cosigner on a loan with Navient

Well I am a cosigner on a loan with Navient with my daughter I had to file bankruptcy for reason that could not be helped my husband has been put on medical leave due to his back. We filed on Sallie Mae we have told them this and one person says that......

I Contacted Navient

I Contacted Navient today 11-27-12 @ 310pm. I requested a settlement letter that the company used to send each month, however I have not got one in at least 6 months. I stated to Penny, Andrea Clark, and Jenny Reid, that I do wish to get a payoff/settlement letter in the mail, and as soon as I get that I will have the payoff amount sent overnight to the company. I was not to......

called Navient and was told

Received numerous calls asking for someone who was not me, called Navient and was told it'd be taken care of. Still getting calls 3 months later. Received numerous calls asking for someone who was not me, called Sallie Mae and was told it'd be taken care of. Still getting calls 3 months later. This has been happening on two ......

received two loans for school from Navient

I have received two loans for school from Navient, at one point I was unable to pay for my loans because I was not employed immediately. As soon as I became able, I have made every attempt to pay my loans. In the summer of 2011 I set up to have my two loans be paid monthly (automatic withdrawal) with one payment. We agreed to the payment amount that would cove......

my payments to Sallie Mae

I have an automatic billpay setup through my bank so that every month my payments to Sallie Mae are guaranteed to arrive 3 days early, with my account number in the memo line. Sallie Mae has repeatedly not credited my account, charged late fees, and reported my account status to the credit bureau, despite the fact that I have spoken with more than a dozen people there explaining what......

Due to Sallie Mae's practices

I was divorced from my wife while on active duty in the U.S. Army in 2008. She was able to obtain fraudulently via power of attorney multiple loans for college that she never attended, and used the money for personal purchases. I found out this information after returning from Afghanistan in 2007, and informed Sallie Mae of this then. During the divorce, th......

SallieMae has never provided

SallieMae has never provided a correct address or location to remit my payment for school loan and then charged me a late fee. None of their correspondence included a location to send my payment. Moreover, I had to call SallieMae to find where I am to submit payment for the entire value of my student loan in accordance with their written statement. However,......

I was contacted by Sallie Mae Corp

On October 12th, 2012, I was contacted by Sallie Mae Corp. At the time, my income was reduced and I was optimistic that it was temporary, I was able to continue to make monthly payments. I was told that they would extend the loan a few months, if I agreed to make 3 monthly payments, and adverse credit reporting would stop. I agreed to such terms. In last No......

wrote the following letter to Sallie Mae

On December 20th I wrote the following letter to Sallie Mae and I resent the letter today, December 28th, and have received zero response in regards to my letter. I'm very upset with the handling of my loans and the inability of customer service to work with me. As a result, my credit rating is not where it could be and it is essentially causing me more stress than an......

I made a call to Navient regarding Loan

I am going to try to make this as understandable as I can... I made a call to Navient regarding Loan (This loan includes a combination of loan 1, 5 & 6 in which loan 1 & 5 have been charged off. I have been making payments to one of THEIR collection companies,National Enterprise Systems, for those loans and am current on those payments) to find out why loan #6 is......

to make a payment on a series of student loans

On December 20, 2012, I went online to salliemae.com to make a payment on a series of student loans. By clicking the wrong box, I erroneously scheduled the payment to be deducted from a checking account that I no longer use and does not contain sufficient funds to cover the payment. I realized my error as soon as the transaction went through, but Sallie Mae did not provide any option for me to ......

Navient has cashed the check

$600 payment is made to my account every month consistently, for the last 48+ months, on time by check which is sent by my employer. I have had several instances where Navient has cashed the check and has not posted the credit on my account so the account shows delinquent, or missing a payment for that month. I then have to go back to our accounting department to have the ch......

three private student loans with Navient

I have three private student loans with Navient, they have send one my loan to collection agency without any advance settlement with me. I have been asking them for payment deferment till my completion of education that will be till May 2013. They are not cooporating at all, they ask to contact third party. I have also asked them to pull back from c......

called Navient to defer a student loan

I had called Navient to defer a student loan I had taken out in the past. They deferred it for me which meant I didn't have any payments on my student loans, however they reported to the credit bureau's that I was past due 60 days. I was not past due since I did not owe a payment. I've called Sallie Mae and I was told t......

Navient doesn't send a bill

Navient doesn't send a bill out in the mail. I'm always getting a letter from them saying I'm late without getting the actual bill before the due date. Now I'm responsible of sending my bill out on time but I can't do that until I get that letter. Now I think they tapped into my debit card and took $200.00 without me authorizing it. My checking account is miss......

numerous phone calls from Navient

Receive numerous phone calls from Navient. Have asked them multiple times to stop calling and have informed them that the person they are trying to reach no longer has this number. The number they call on is used by me for business purposes only and is covered by my company. I have asked to speak to the Supervisor of the group to get this resolved on two separ......

Navient took 1100 out of my bank

Navient took 1100 out of my bank account!!!! They kept calling me telling me that I owed them money when in fact what I owed them was $311. They further instructed me to pay a certain amount of money that would forgive past payments and then took those payments out anyway! They need to refund me $800....

I wrote to Navient

Please see the letter I wrote to Navient, this fully explains the problem. To Whom It May Concern, I am writing to discuss your company’s inability to properly allocate my payments over the last 5 months, resulting in $1206.45 of my hard-earned money being applied to the wrong, lower interest loans. Hopefully your office keeps some records of phone conversations and you ......

Navient placed me into deferment status

I am a full-time student in a nursing program and in deferment status for my student loans. At the beginning of my semester Navient placed me into deferment status until 2014 (graduation year) after they received my enrollment documentation from my school. Prior to my semester ending (31 Dec 2012) Sallie Mae started sending me bills for repayment in November. ......

multiple issues with Navient

I have had multiple issues with Navient since I first took out loans with them. I was lied to in the fact that I was told upon repayment income contigent repayment was an option, it was not offered to me. It took my cosigner and I approxiametly 5 years to setup a reasonable payment option with them. I feel part of the problem is their customer service. Most of......

I applied for a loan through Sallie Mae

I applied for a loan through Sallie Mae, and one of the emails they sent me indicated that I could talk to a loan specialist. I followed the link, which gave me the option of being called right now or scheduling a call. I selected call right now. 30 seconds later, my phone rang, and I followed the automated instructions pressing the numbers that corresponde......

I have 2 student loans with Sallie Mae

I have 2 student loans with Sallie Mae. I have agreed to have payments automatically debited from my checking account. The payment was to be debited 1 per month. The company has debited 3 times in a month. The company has a postal service in Wilkes-Barre, Pa, yet is communication is defaulted to India. The individual could only state that I gave permission ......

be able to pay Navient

July 2012 I had to file bankruptcy in order to free up funds to be able to pay Navient student loans, that had gotten out of hand. Bankruptcy was discharged Oct 2012; student loans not discharged. November 2012 I rec'd E-Mail from SallieMae informing of this, and stating payment will resume 12/7/12, $312.47 a month. Rec'd letter in the mail from them dated 11/21/12, that......

received a call from Navient

I received a call from Navient at my friends house. I called them back and they said that I was late on my payment. I tried to explain to the customer care rep that I never received any bills in the mail. Then she went on and said that they have been mailing them out and that I need to check with the post office. I tried to explain to Shenika that I have done ......

prosecutor against Navient

I was reading the post on Facebook about the federal prosecutor against Navient. I am being harassed by them. They called me on the phone and told me I was in default of my loans and I am still in school and they have called more then once. I informed them that I am still in school and they said well we don't see that and I said how you don't and everybody body else ......

Navient was sent a consolidation

Navient was sent a consolidation payment twice last year in the sum of $115,000. On both times they rejected the check from the buy out company and refused to inform me of the refusal of payment. I musty have called Sallie MAE 10 times to dispute this and ant no point was I ever told why they refused the buyout twice. Finally after an inv......

My online loan account is customer's account

My online loan account is erroneously linked with another customer's account, because of our similar Social Security numbers. I am able to see his loan documents and personal information. He likely has access to my account given that his co-signer was able to change my account settings. The disclosure of my credit information without my authorization violates the United States Fair Credit Repor......

Navient has and continues to contact me

Navient has and continues to contact me via home phone, cell phone and email multiple times per day, practically every day of the week including early mornings and late evenings, even though I am currently NOT required to make any payments to them. I am enrolled full time in an accredited graduate program and therefore am NOT required to make any payments until after......

several student loans with Navient

i hade several student loans with sallie mae, and could not pay them all i had them consolidated into one. Sallie Mae then sent me a bill advising me that i still owed them 141.56. i called the consolidation company any they advised that they paid the bill that was sent wich was over 49,000.00 in total they advised that then Sallie Mae sent a nother bill after the process was done an......

I authorized Sallie Mae to process one loan payment

On 11/30/12--I authorized Sallie Mae to process one loan payment of $198.00 from my checking account. On 12/7/12 - I checked my bank account and found out my account was overdrawn. I contact my bank to find out why..I was told that Sallie Mae took two payments of $198.00 on 12/3/12. The bank charged me 70.00 overdraft fee. I immediately telephoned Sallie Mae. The Rep.......

Navient bill I have been paying

The Navient bill I have been paying in my sons behalf were the smart option federal ,loanswhich came to a total of 474.71 one for 132.66 and the or the payments correctly they have not only added the smart option but also the signature with no for warning there by throwing off the bank balances maybe rick people can afford this with no problem but us middle cl......

I paid Sallie Mae $500

I paid Sallie Mae $500 on 12/21/12, which covers my monthly payment of about $493. On 12/27/12 Sallie Mae took an additional $493 claiming i was signed up for automatic withdraw even though i never signed up for it and they have never taken money from me automatically before. I called them and they said i had to fax them my bank statement to them showing a double payment, i did but t......

second time filing a complaint against Navient

This is my second time filing a complaint against Navient. Since last filing a complaint, this company has placed a "cease and desist" order on my student loan account, therefore, giving me no information on my account. Everytime I have tried to gain information on repayment of this loan, I have been given different information, and in doing so, have accrued a large amou......

Navient has for several months

Navient has for several months consistently harassed me by phone placing up to 8 calls per day asking for an individual that has absolutely nothing to do with me. It uses automated systems and pre-recorded messages that that make it impossible to speak to a person without verifying that you are that person. Also they will switch up their phone numbers every so often as I......

I contacted Navient

I contacted Navient after discovering there was an unauthorized inquiry on my credit profile on July 7, 2012 that I never authorized them to do on my behalf. I contacted the Federal Trade Commission to make a compliant and they asked me to contact BBB and the creditor before filing such action for Violation of Fair Credit Reporting. I reached out to ...

was informed by Navient

Dear Madam or Sir, I am currently a half-time student and was informed by Navient that while in deferment, my subsidized loan would not accrue interest but that the unsubsidized loan would accrue interest. I made all of my payments online and had no way of apportioning how much of my payment would go to each loan. I was under the impression that most of the portion o......

received fiancial aid thru Navient

I had received fiancial aid thru Navient. I had made payments to Sallie Mae, recently (last couple years) I consolidated my students loans and Sallie Mae sent the company the full amount without the payments deducted. I have tried and tried to get this resolved. I am now in a situation where I'm paying a much higher amount, along with interest on a much higher amount......

tried several times to contact this company

i have tried several times to contact this company in regards to my account.acct . under experian they are reporting as dept of ed/sallie mae. they are reporting are current was past due.. but the other account they have "Pays account as agreed". they have it reported on here twice. i exhausted so many times in contacting them. but t his not being updated they are hindering from prov......

I thought this bill was paid off

4+ years ago I thought this bill was paid off and I called via phone Sallie mae, I paid a total of 6100.00 at the end of 2008 , I thought was the pay off figure, I have not heard from Sallie Mae in over 4 years. not anything, until end of last year, now they say I have a 647.65 balance plus interest 263.78 totalling 911.43. I should have recieved an annual statement at the least and interest in......

co signer on a student loan with Sallie Mae

I am the co signer on a student loan with Sallie Mae. The loan holder is my ex husband. I have requested to be released as a co-signer. The company states this could be done after 24 months of consecutive payments. The payments were made and the release was sent to the loan holder, who said he never received it. That is completely unfair and unethical. I was also told at one time by ......

receiving mail from Navient

Despite repeated attempts to resolve this billing issue, I still am not receiving monthly statements from Sallie Mae, my school loans have no longer been deferred, accruing interest as a result. While in deferment, I had no issues receiving mail from Sallie Mae. I have eight pay stubs from stipend checks mailed to me from Sallie Mae that can attest to this fact. That said, once I stopped attend......

I made payment arrangements

I made payment arrangements to pay back my private student before default. I received my final notice for my options. I called the final day that was November 29. I was told that was my last day. I said I can pay tomorrow when I get paid. The person had to get an ok because it was the last day. She said it was fine but I had to set up auto payments for like 13 month. I ask will that ......

have been a customer with Sallie Mae

To Whom It May Concern: I have been a customer with Sallie Mae since 2001 as an undergraduate and graduate student at the University of Southern California. I made some payments during school, but most loan repayment began when I graduated in May 2008. Since 2001, as you may or may not know, there have been several changes to the companys’ online accounts, specifically as it pertains......

a complaint against Sallie Mae

I filed a complaint against Sallie Mae in May of 2008. and my credit report reflects that Sallie Mae is trying to make the same amount reoccur on the remaining loan amounts. I have called them several times to give them my current address 2633 tucker Valley road Tucker,GA 30084 since filing in May 2008 However the address they use on file 8 20th Ave S Birmingham,AL 35205 is my grandmother's add......

email Sallie Mae in the past they ignore me

When I email Sallie Mae in the past they ignore me. Sallie Mae likes to robo call me at all times of the week and times. Why can't Sallie Mae just have a human being contact me?...

offering a settlement on my Navient school loan

I received a settlement offer from National Enterprise Systems offering a settlement on my Navient school loan. I called and they stated that entire Sallie Mae balance so I was gonna settle for $8,500. When speaking to my credit union about a loan they stated that shen is showing two Sallie Mae accounts and the settlement letter from National Enterprise System......

a co-signer on a student loan

I am a co-signer on a student loan that was defaulted by the borrower. On 11-26-2012 I made the final payment on the loan and over paid by $17.63. I talked with their customer service on 12-23-12, 01-04-13, 01-11-13 and all reps Barbara, Sjs, and Brian (respectively) all told me 7-10 days, the checks in the mail. Also e-mailed on 01-21-13, twice and to this date I have not heard from......

sent my application to Sallie Mae

I have sent my application to Sallie Mae for the teacher loan forgiveness. The have sent it back to me over the course of two years now saying i filled something out wrong, I have fixed it numerous times and they fail to submit my loan forgiveness. This is wrong and should be addressed....

called Navient to see if I had an automatic debit

On December 31st I called Navient to see if I had an automatic debit coming out of my bank account and to have them fix the payments made by my Grandmother towards the loans. Since there are four different loans and she is co-signed on only one, when she makes a payment toward her loan they are always distributed towards all of the loans not just the loan she is requesting to pay on. So what en......

call them concerning payments made

Over the last few months I have had to call them concerning payments made to them that they have not posted to my account correctly or not at all and yet have cashed from my bank. when I contact customer service they say they can't actually look the checks up and that it must be my fault for not writing the correct info on my checks. I do exactly as they tell me and it just keeps hap......

Navient charged me twice

I am a Certified Public Accountant with a bachelors and masters degree in Finance. I know how financing and interest work. In 2009, Sallie Mae had charged me interest for a forbearance period that I did not request. Also, I continued to make my monthly payments during the forbearance period. When the forbearance period ended Navient charged me twice for capitalized inter......

spent over 1 hour on the phone

Dear Sallie Mae, I have just spent over 1 hour on the phone with "Connie" at x75584 on 1/15/2013. She was pleasant, but the situation and results were not. I would like to file the following complaint regarding borrower benefits and request remedy of the situation. A. Realization that Borrower Benefit of 1% Interest Rate Reduction “lost” In October 2012, I realized that I wasn’......

I received a letter from Navient

I have sent several emails, filled out forms online and printed documents to receive a voluntary forbearance on both my federal student loans as well as my career training loans. I have received no response to my requests. We are behind on our payments due to financial hardship. I received a letter from Navient yesterday asking me to call them to discuss a "settlement" a......

student loan debt to Sallie Mae

I am currently attempting to get a job to pay off my student loan debt to Sallie Mae. They have called me multiple times, and I have told them more than once that I cannot pay because I do not have a job. Prior to becoming unemployed, I had been paying my loan bills to Sallie Mae on time. Recently, Sallie Mae took things a step further and began bothering t......

ongoing problems with Navient

There have ongoing problems with Navient. This is not the first problem. My most recent problem was that they neglected to turn off my auto-debit and my checking account went negative. When I called, they told me it would take 1-2 weeks to fix. Given that I was unemployed and this was the only account available to me, this really put me in a bind. Luckily the ......

my student loan at Navient

I am writing this to dispute a 90 day late notice on my credit report involving my student loan at Navient. On January 16, 2013 I was informed by a Sallie Mae's employee that on January 6, 2011 I had a $2.54 late fee on my student loan. I was then told that in that same month I had made two payments for $140.00. I was also informed that on March 14, 2011 there......

While attempting to make my student loan payment

1/16/13 - While attempting to make my student loan payment for the month of January, 2013 in the amount of $276.06 I unwittingly posted a payment for twice the amount ($552.12) through their 1-click payment option. After seeing this I immediately called and spoke to a representative (8:57AM EST - 25 minutes). During the call the representative posted a new payment in the correct amou......

3 student loans with Navient

I have 3 student loans with Navient. My account number is 9098993057. Sallie Mae has agreed to report all payments and loans to each credit bureau, however they are not. They report the loan in the amount of $4,160 to all 3 bureaus. They report the loan in the amount of $731 to all 3 bureaus. However, the third loan, in the amount of $2,569 is only being repor......

Navient in regards of my student loans

I have contacted Navient in regards of my student loans and the interest over the years have made the loans substantially unfordable to repay. Due to unemployment and caring for my children while my spouse served the military and Federal government, I have not been able to repay a monthly amount that is equivalent to a home mortgage payment. This payment was u......

spoke to a representative of Navient

I have been past due owing to my unemployment. I spoke to a representative of Navient October of 2012 who said I would need to file for unemployment deferral. I completed the online form and the deferral was accepted. I was notified that collections would continue, and to make payments whenever possible. As of 1/22/2013 I spoke to an agent who informed me that deferral o......

requested all my student loans public and private be consolidated

I, Dale L. Baptiste, had requested all my student loans public and private be consolidated. I received a letter from my co-borrower Mrs. Lucia Edwards-Coleman, which she stated, that she has been paying on for the past several years. On Friday, January 04, 2013, I contacted Sallie Mae and spoke to Ms. Marsha, employee#C45646 y; who informed me, to forward a letter to Sallie Mae, Serv......

company recieved an over-payment

The company received an over-payment of $184.70 on my account (which was confirmed by this company to be now paid in full) , confirms the over-payment, but will not issue a refund in an acceptable time frame. I don't feel that I should have to wait over 30 days for a refund....

My loans are held by Navient

My loans are held by Navient. Once I realized they were billing me even though I was still in school. I called them spoke to a customer service representative and they told me my loans should be in deferment so I should wait till the school reports to clearing house. Well, I did what they told me to do. A week later I started getting calls from the delinquency......