Pennsylvania Consumer Says Comenity Bank Harassed Him

We helped a Chester, Pennsylvania, consumer against Comenity Bank based on the Pennsylvania Fair Credit Extension Uniformity Act, 73 P.S. § 2270.4, et seq. case.  First, we got Comenity to cease all further communications with our client the same day our client retained us.  Our client’s case was based on the following: Plaintiff lives in Chester, Pennsylvania.  Plaintiff has a Loft store credit card account issued by Defendant.  On April 3, 2018, Defendant called Plaintiff and left a voicemail message without proper identification and making veiled threats of legal action.  Plaintiff alleged that Defendant, Comenity Bank, violated the Pennsylvania Fair Credit Extension Uniformity Act, 73 P.S. § 2270.4, et seq., by at least:
  • Leaving a voicemail message on Plaintiff’s cellular telephone without meaningful disclosure of Defendant’s identity, in violation of § 2270.4(b)(4)(vi);
  • Threatening to take action that cannot legally be taken or is not intended to be taken, in violation of § 2270.4(b)(4)(v); and
  • Using false representations and deceptive means to collect or attempt to collect a debt or to obtain information concerning Plaintiff, in violation of 2270.4(b)(4)(x).
We have helped dozens of consumers stop phone calls from Comenity Bank and we know how to stop the harassment and get you money damages. Once again: you will not pay us a dime for our services. We will help you based on a fee-shift provision and/or contingency fee, and the debt collector will pay your attorneys’ fees and costs. Related Articles  

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Complaints & Comments

They are now calling my relatives (never listed on my account) leaving voicemails with my name demanding my lawyer contact them. I’m beyond irate.

they contacted family members and left voice mail in reference to the debt, when contacted them back they said that they were allowed to do that when you put those relatives down as references... well that is completely false because one is our daughter in law and she was never put as a reference. the account was opened way before she joined our family... lady was very rude

Comenity banks calls numerous times a day harassing me and leaving messages to call them back with my attorney.. then this week they are now calling my family and relatives only to me in marriage looking for me.. this has to stop!

They had called my family and left voice mails looking for me.